eID Account Claim
eID Account Claim will activate your eID and create a new password in the IAM system. You will also be required to provide a personal email and or Mobile number for future self-service password resets.
You will need 2 out of the 3 items of information to verify your identity to Claim your Account:
- VNumber OR VCUCard Number
Banner ID is also known as the VNumber. The VCUCard number is the 16-digit number on your physical VCUCard. You may not have VNumber if you are a VCU Health System employee, in that case, please use the 16-digit number on your badge.
As of January 29th, 2019, with the 'Go Live' of the new Identity & Access Management (IAM) System, all new and existing users must complete a one-time eID claim. For existing users, you will be prompted to claim your eID via CAS login when your password is about to expire within 14 days or upon a password reset request.
This article was updated: 04/8/2020