myVCUmail Student Email FAQs
How do I log into my myVCUmail account?
To access your myVCUmail account open your browser and go to mymail.vcu.edu or to the myVCU portal. You will be prompted for your eID and eID password.
You may log in directly from the Google site using your eID@mymail.vcu.edu Username. Since you will be redirected to the VCU Central Authentication System you may leave the password blank.
Is IMAP support available for myVCUmail accounts?
Yes! You can use IMAP clients to access your myVCUmail stored in mymail.vcu.edu. To begin using IMAP, you must first activate your IMAP access to your myVCUmail by logging into http://mymail.vcu.edu or http://my.vcu.edu. Use your VCU eID and eID password to login to the VCU's Central Authentication System. You can then follow then follow the configuration instructions for your IMAP client of choice. Remember - use your VCU eID and eID password to login via IMAP.
Who is eligible to get a myVCUmail account?
A myVCUmail e-mail account is created for all newly admitted or enrolled students. Please note: myVCUmail accounts are not automatically created for full-time VCU faculty or staff, regardless of their student enrollment status. You can request a student account by submitting a request at https://servicedesk.vcu.edu/
Will I be able to keep my e-mail address after I graduate from VCU?
Your myVCUmail account will continue to work after you graduate. As of June 2010, a new Alumni email service is being offered. Alumni email addresses are created on a request only basis, and the alumni.vcu.edu account is separate from the mymail.vcu.edu account. Currently, Google does not provide a service to merge or move email between domains (e.g., from mymail.vcu.edu to alumni.vcu.edu). If such a service becomes available, we will post the availability of such a service.
Will Google log my activity or scan my content?
Are VCU or Google sharing my personal information with any outside organizations?
No. Google has signed a contract committing to compliance with VCU's strict privacy policies.
Is my myVCUmail account secure and private?
How do I ensure that my data stays secure when I'm using a shared or public computer?
IMPORTANT: Closing your web browser will not end your myVCUmail session as it does with many other systems. Click the "SIGN OUT" button when you are finished using your myVCUmail account on a shared or public computer and then close the browser to be sure that no one else can access your data. You should see the following when signing out successfully:
How does this new e-mail service affect communications using VCU Blackboard, Listservs, and Notes groups?
These forms of communication will continue to work. All myVCUmail accounts will receive mail sent to the "eID"@vcu.edu address as long as you are enrolled at VCU. When you graduate, the forwarding will end, and mailing lists will have to be updated should the domain change to a alumni domain.
This article was updated: 06/20/2018