Rules of the Road

University Use of Email

Electronic mail or "email" is delivers information in a convenient, timely, cost effective, and environmentally sensitive manner.

This process ensures that all students have access to this important form of communication. It ensures students can be reached through a standardized channel by faculty and other staff of the University as needed. Mail sent to the VCU email address may include notification of official University-related actions, including disciplinary action.

Email is an official method for communication at VCU. Students are responsible for the consequences of not reading, in a timely fashion, University-related communications sent to their official VCU student email account.

A myVCUmail account is automatically created for all accepted students. All students are required to login to their official myVCUmail student email account within one week of the beginning of the first semester of enrollment. This official address will be on the University's electronic directories and records for that student. The official address will end in the domain name "".

Expectations Regarding Student Use of Email

Students are expected to check their official myVCUmail account on a frequent and consistent basis in order to remain informed of University-related communications. The University recommends checking email daily.

VCU offices cannot validate that a communication coming by email is from a student unless it comes from a valid VCU address. If students make queries to VCU administrative offices or faculty from "nickname" email accounts (Hotmail, AOL, etc.), they may be asked to resubmit their query using an official VCU account.

Forwarding or Redirecting to External Email Accounts

Email lost or not delivered because of redirection or forwarding from a myVCUmail account does not absolve a student from the responsibilities associated with communication sent to his or her official email address. The University is not responsible for and will not investigate problems with email delivery to outside redirected or forwarded accounts.

This article was updated: 02/21/2018