Submit a Help Request (804) 828-2227 | itsc@vcu.edu

Blackboard Help, Manuals and Training

Blackboard FAQs (Knowledge Base) – The Blackboard FAQs provide faculty/leaders and students/participants access to the most frequently asked questions, provide step-by-step instructions on the most common features, and highlight those functions unique to VCU’s Blackboard System.

Blackboard Manual - A Blackboard Instructor Manual is a document prepared by Blackboard, Inc., which provides a generic overview of the functionality and features of the Blackboard Learning System. To access the Blackboard Instructor Manual, select a course/organization, under the Control Panel >> Help >> Blackboard Help for Instructors.

Blackboard Help - If your question has not been answered by the Blackboard FAQs or the instructor manual, email blackboard@vcu.edu or contact the IT Support Center by submitting an online self-service support ticket or call 828-2227.

Blackboard Workshops– To find out more about upcoming Blackboard workshops, go to the "Upcoming Blackboard Workshop" module located on the My Blackboard Tab when logged into Blackboard or go to the VCU Training website and enter Keyword = Blackboard. Register online!

This article was updated: 05/15/2017