Submit a Help Request (804) 828-2227 | itsc@vcu.edu

Messages in the old system (Avaya Modular Messaging) will be available until October 20.  Between October 3 after 9:00 PM and October 20,  (82)7-1981 will become the pilot number for the old system.  After October 20 the system will be decommisioned and old messages will be unrecoverable.

On Campus Access Number 7-1981

Off Campus Access Number 827-1981

Between October 3 after 9:00 PMand October 20 follow the steps below to listen to your old messages.

From Your Desk Phone

1.  Dial 7-1981, the temporary Avaya Modular Messaging (MM) access number

2.  At the password prompt enter the password for your OLD mailbox.

3.  Press [#].

If accessing your old messages from any other phone on or off campus step 1 is slightly different.  Listen carefully to the prompts after dialing the access number.