Clean Access

Outbreaks of viruses and worms cause interruptions to network services and degrade network performance. To reduce these problems, VCU is taking steps to protect student computers and ultimately the network that we all share. This protection is provided by a network admission system called Clean Access.

Clean Access is used in conjunction with a software application installed on the desktop called the Clean Access Agent. This agent ensures that all computers attempting to log onto the network have sufficient virus protection and system updates installed before that machine can access the network.

Getting Started with Clean Access

Plug into the residential network and open any web browser, such as Internet Explorer, Safari, Firefox, Opera, etc. You will be automatically redirected to the authentication page where you will be prompted to enter your eID and password. Follow the online instructions to download the Clean Access Agent and make any required updates to your operating system and anti-virus program.

Removing the Clean Access Agent

The Clean Access Agent is required for all computers connected to the VCU Residential Network. If you connect your computer to the Internet somewhere other than in ResNet, the Clean Access Agent is not required and simply will not appear. However, if you move off-campus and no longer need to connect your computer to ResNet, you'll probably want to remove the Clean Access Agent. To do so, go to Start -> Control Panel -> Add or Remove Programs. Select Clean Access Agent and click Remove.


This article was updated: 12/6/2017