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Active Directory Support Responsibilities

The following is a list of common tasks for Active Directory administrators. If you’re having issuesor a question regarding who the primary contact department would be, please review the list. Please submit a Service Desk Request using the group specified.

Account Creation – Application Services (TS-Windows Servers)
Group Membership Issues – Application Services (TS-Windows Servers)
Access to Resources (file systems, servers, etc.) - Application Services  (TS-Windows Servers)
Password Questions/Issues – Application Services  (TS-Windows Servers)
File System Security – Application Services  (TS-Windows Servers)
Departmental Migration to Active Directory – Application Services  (TS-Windows Servers)
Group Policy Creation/Troubleshooting – Application Services  (TS-Windows Servers)
Data Migration to existing File Systems/File Servers – Application Services  (TS-Windows Servers)

Domain/Tree Replication – UCC (TS-UCC/Windows Servers)
Directory Services Issues – UCC (TS-UCC/Windows Servers)
Domain Trusts – UCC (TS-UCC/Windows Servers)
Domain Controller Hardware and OS Support – UCC (TS-UCC/Windows Servers)
Requests for Servers (Application/File/Database) – UCC (TS-UCC/Windows Servers)
Requests for Additional Space for Existing File Systems – UCC (TS-UCC/Windows Servers)
Data Migration/User Creation for Departments on New File Systems (Celerra/New File Server) –UCC (TS-UCC/Windows Servers)
DNS Resolution – UCC (TS-UCC/Windows Servers)



This article was updated: 09/2/2015