Software Description: Blackboard is a Web-based course-management system designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching. Blackboard enables instructors to provide students with course materials, discussion boards, virtual chat, online quizzes, an academic resource center, and more. The degree to which Blackboard is used in a course varies. Instructors may supplement an on-campus class by putting their syllabus and handouts on their course sites. In contrast, other courses may be conducted entirely through Blackboard, without any on-campus sessions.

Platform: Windows & MAC
Cost: No charge

Login to Blackboard 


Note: Users may be prompted to enter their VCU eID and password.


Course vs. Organization

  • Courses have a fixed start and end date; Organizations are "Open Ended."
  • Faculty can create their own courses, whereas, users must put in an IT Support Center ticket to request that an organization be created.
  • Only Faculty and Staff can request the creation of an organization.  If a student needs to create an organization, a faculty member's eID and enrollment as a "Co-Leader" must be included in the request.
  • Courses are automatically populated via the banner enrollment file; Leaders must manually enroll users to their organization.
  • Course and Organization user roles have different names but the same privileges.
    • Faculty vs Leader
    • Student vs Participant
    • Teaching Assistant vs Assistant
    • Course Builder vs Organization Builder
    • Grader vs Grader
    • Guest vs Guest
  • Courses are automatically archived after a period of time; Organization, currently (this could possibly change) are not deleted until requested by the Leader(s).
  • Courses can be merged/cross-listed with other courses or sections; Organizations cannot be merged/cross-listed.
  • Courses usually have assessments and grades and that is usually not the case in an organization. Although, Organizations do have a grade center the same as a Course and are capable of the same features.

** In this section, if something is not otherwise stated for an organization, it is safe to assume the course and organization work the exact same way.


eLearning Tab - includes information on items that are found under this tab.
My Faculty Tools -  includes information on anything having to do with the initial set-up of a course (i.e. gaining faculty rights, creating a course, copying a course, merging, etc.)
My Courses/Organizations - includes information on any actions that need to be taken within the My Courses/Organizations module (i.e where to access courses/organizations a user is enrolled in and hiding courses from previous semesters.)
Add Course/Organization Content - includes information about anything having to do with adding content to a course that has already been created (i.e. uploading documents, creating assignments and test, etc.)
Tools/Communications - includes information about tools located in this area (i.e. clickers, email, etc.)
Control Panel - includes information on managing the course (i.e. roster, adding users, grade center, course availability, course tools, etc.)


eLearning Tab
My Courses/Organizations
CaptureSpace for Students


In the Content System, you can manage content by organizing it in folders. Organized content makes it easier to manage permissions for that content, because you can grant permissions to users based on folders rather than individual files.

This section shows you how share and find content, how to set up a web folder or shared location for accessing your content, and how to enhance your course/organization with content from the Library.

Instructors/Leaders can store, share, and publish content within personal user folders, course/organization folders, and institution folders in the Content Collection throughout courses/organizations. Files and portfolios can be linked in different areas in a course/organization and items from a course/organization can be added to a folder in the Content Collection.

A Content System tab/link appears in the top portion of the Blackboard Learn user interface.

Navigate Content System
Organize and Manage Content
Folder Permissions
Share and Find Content
Web Folders and Shared Locations
Blackboard Drive
Group Content System Folders 
Create and Edit Content
Upload and Download Packages and Items

If you can not find the answer to your questions from the Blackboard Help links on this page, please email; call the IT Support Center at (804) 828-2227, or submit a service ticket. A support staff member will then contact you as soon as possible.

Additional Help
Additional Resources 
Blackboard Mobile Apps
eLearning Videos
eLearning Guides 
Known Issues
Policies and Procedures
Publisher Support