Resolve Issues with Tests
If a student/participant was unable to submit a test, but had completed the work, you can submit the attempt so that you can grade the attempt.1. In the Grade Center, locate the cell containing the attempt, which displays the in progress icon.
Note: If multiple questions are marked with No Answer, you can Clear Attempt. The student will have to take the test again.5. Click Test Information to expand the section.
If a student/participant experiences a technical problem while taking a test or needs an additional attempt, you can help by submitting or clearing the test attempt. When you clear an attempt, the grade is cleared from the Grade Center and the student can retake the test.1. On the Grade Details page, click Clear Attempt.