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Blackboard IM

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Blackboard IM enables registered users to instantly connect with classmates and instructors by working with Blackboard to automatically populate a list of that user's courses and classmates. Use it to whiteboard with study groups, ask an instructor a question or video chat with classmates or colleagues.

First, users need to create a Blackboard IM Account.
Note: The Blackboard IM ID is not tied to your VCU eID and Password. Your Blackboard IM ID will be used for log in and will display to other users.

1. Go to a Blackboard Course >> Tools >> click Blackboard IM.

2. Fill out the "Create a Blackboard IM Account" information sheet or click the "Already have a Blackboard IM account? Link it!"

a. Create your Blackboard IM ID: You are identified by your full name, as it appears it appears in VCU Blackboard. Your Blackboard IM ID is used for logging in, managing your account, and allows users who are not in your classes to contact you. This ID is unique and does not need to match VCU Blackboard.

b. Email: Each Blackboard IM ID must be associated with a unique email address.

c. Password: Enter a password that is memorable, but difficult to guess.

d. Security Question: Choose a security question from the list and provide the answer. In the event that you cannot remember your password, this question will be used for password recovery.

e. Agree to the Terms and conditions of service and the cookie privacy policy.

f. Click Submit.

Download Blackboard IM and Install for Windows

Once you have a Blackboard IM ID and password you’ll be brought to your account page where you can download the Blackboard IM application.

1. Login to the Blackboard IM Settings page using your Blackboard IM ID and password.

a. If you just created your account, you may already be logged in to the Blackboard IM Settings page.

b. If you did not just create your account, or you need to download and install Blackboard IM again, go to http://www.blackboardim.com/ and sign in using your Blackboard IM ID and password.

2. In the Download section, click the Windows 7, Vista, XP link. The Blackboard IM installer downloads to your hard drive.

3. Double-click the BlackboardIMSetup file that was downloaded. The installer launches.

4. Click OK

5. Click Next.

6. Review the license agreement and click I Agree.

7. Select whether you wish to install Desktop and QuickLaunch Shortcuts.

8. Click Next.

9. Select where you wish to install Blackboard IM.

10. Click Install. Blackboard IM installs and a confirmation screen opens.

11. Select whether you wish to run the program right away.

12. Click Finish.

Download and Install Blackboard IM for Macintosh

1. Log in to the Blackboard IM Settings page using your Blackboard IM ID and password.

a. If you just created your account, you may already be logged in to the Blackboard IM Settings page.

b. If you did not just create your account, or you need to download and install Blackboard IM again, go to http://www.blackboardim.com/ and sign in using your Blackboard IM ID and password.

2. In the Download section, click the Mac OS X link. The Blackboard IM installer downloads to your hard drive and the End User License Agreement opens.

3. Review the license agreement and click Agree.  The disk image opens

4. Drag the Blackboard IM icon to the Applications folder icon.

5. Launch Blackboard IM from your Applications folder.