Submit a Help Request (804) 828-2227 | itsc@vcu.edu

Reset your Password

Go to VCU Self Service Password Reset to reset your password. Please keep in mind, this will change the password for everything including Blackboard, VCU email, the Portal, etc.

If you know your current password and are seeking to reset it to another password

1. Enter your eID and current password

2. Click Login

If you do not remember your current password, click the link that says, "Forgot Password."

You could also contact the IT Support Center at 804-828-2227 or go to one of the following locations and bring your VCU Card:

  • Monroe Park Campus - IT Support Center @ Cabell Library (Basement, B-9a)
                                                                           Mon - Fri | 9am - 7pm
                                                                           Sat - Sun | 2pm - 6pm
  • Medical Campus - IT Support Center @ VMI Building (3rd Floor, 311)
                                                                  Mon - Fri | 8am - 4:30pm

If you continue to have an eID (username) and password problem with Blackboard, please contact the IT Support Center - (804) 828-2227.

This article was updated: 04/20/2017