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MAC Users Unable to Import an Exported (ZIP) File

Issue: MAC users are unable to import an exported file. When trying to upload the exported file, the users are prompted to select an individual file within the zip rather than select the entire zip file. The Import function will not accept a folder name; the "Choose" button is not active until an individual file within the exported zip is selected.

Workaround: Uncheck "Open Safe files after downloading ..." in Safari preferences."



This article was updated: 12/7/2017