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Error Accessing Needs Grading in Grade Center Where Delegated Grading is Used

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Date Published: Aug 31,2017

Issue Description: When attempting to access the Needs Grading section of a Course as an Instructor, an error is displayed instead of seeing the Assignments that need grading. The error displayed is: An error occurred. Contact the System Administrator. For reference, the Error ID is xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.

Steps to Replicate:

  1. Log into Blackboard Learn as an Instructor
  2. Go to any Course
  3. Go to Needs Grading
Expected Behavior:
Needs Grading page is displayed

Observed Behavior:
An error occurred. Contact the System Administrator.
For reference, the Error ID is
 xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
<Date/Time Stamp>
 
Symptoms: 
Error in bb-services-log.txt
 
Target Release: Learn 9.1 Q4 2017 Release

SaaS - Fixed (v3100.0.0)
Patch Available: Yes
Patch Versions: Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e22b);Learn 9.1 Q2 2017
Patch Information: Updates to resolve this issue are available for the following releases:
 

Release CUPDATE Update Access
Learn 9.1 Q2 2017 CU1 Access via installer in Cumulative Update 1 for Blackboard Learn, 9.1 Q2 2017– Article #45897
Learn 9.1 Q4 2016 CU4 Access via installer in Cumulative Update 4 for Blackboard Learn, 9.1 Q4 2016 – Article #47102