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      7. Filter Conversations

      Filter Conversations

      You can filter the conversations in your Inbox for easier organization, especially if you are enrolled in multiple courses. Filtering conversations allows you to selectively view conversation messages by course, inbox, or user.

      1. In Global Navigation, click the Inbox link.

      Filter by Course

      You can filter your inbox by types of courses. Your Inbox may contain the following options:

      • Current courses in your Favorites menu [1]
      • Other courses that you haven't favorited [2]
      • Concluded courses [3]

      Filter by Course_Inbox

      Filter by Inbox

      You can also filter by Inbox type. By default, the Inbox displays all messages.

      Filer by Inbox_Inbox

      View Unread Messages

      The Unread filter displays all unread conversations in your inbox. Learn how to view and manage unread messages.

      View Unread Messages_Inbox

      View Starred Messages

      The Starred filter displays all starred messages in your inbox. Starred messages are marked as important so you can locate them later.

      View Starred Messages_Inbox

      View Sent Messages

      The Sent filter displays all your sent messages, both to individual users or multiple users. Sent messages also includes messages sent from the Gradebook.

      Note: The Sent filter only includes sent messages from the first user to send a message in a conversation thread. Replies from recipients of the original message will appear in their Inboxes, but not in their Sent filters.

      View Sent Messages_Inbox

      View Archived Conversations

      The Archived filter displays all archived conversations.

      Note: Sent messages cannot be archived. Additionally, archived messages do not include deleted messages, which are completely removed from the Inbox.

      View Archived Conversations_Inbox

      View Submission Comments

      The Submission Comments filter displays all comments associated with course assignments and feedback.

      View Submission Comments_Inbox

      Filter by User

      To filter by user, type the name of a user in the filter field [1], or browse for the course, group, or user by selecting the Address Book icon [2].

       

      Filter by User_Inbox

       

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      • Updated: 03/31/2021
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