Add Additional Contact Methods
In Canvas you can add contact methods to receive notifications. Contact methods allow you to select how you want to be notified when various events occur within a course. Notifications are applied to all courses in Canvas. Canvas supports notification through email and SMS text message.
By default, notifications are sent to your @vcu.edu email account.
Once you add contact methods, you can set your own Notification Preferences to select how often you want to be notified of course events.
Note: SMS notifications are only available for Announcements and Grading notification types.
Once you have added an additional email as a contact method, you can set notification preferences usign this contact method.
1. In Global Navigation, click the Account link [1], then click the Settings link [2].
2. In the Email Addresses section located on the right-hand side, click the Add Email Address link.
3. Type in the email address you want to add in the text field [1]. When you are finished, click Register Email [2].
4. Open your email account you just added. Click the link that is in the email to finish registering the additional email address. You may have to check your junk mail folder.
If you need to resend the confirmation, click the Re-Send Confirmation link.
Delete Email Contact Method
1. To delete the email address, click the Delete icon.
2. Click the OK button.
You are able to add a text or SMS communication channel to receive Canvas notifications on your cell phone. Text or SMS channels appear under the Other Contacts sidebar heading.
Once you have enabled the contact method, you can set notification preferences usign this contact method.
Notes:
- Standard text message rates may apply.
- SMS notifications are only available for Announcements and Grading notification types.
- You can use the Canvas Teacher app and receive push notifications.
- If you have a mobile device and have enabled push notifications, your Canvas profile will include a For All Devices push contact type in your profile page. If you delete this contact method, the method will reappear the next time you enable the Canvas app on your mobile device.
1. In Global Navigation, click the Account link [1], then click the Settings link [2].
2. In the Other Contacts section, click the Add Contact Method link.
3. Enter your 10-digit cell phone number [1], and select your cell phone carrier [2]. The SMS Email field [3] will auto-populate your SMS email address.
4. Click the Register SMS button [4].
Delete SMS Contact Method
1. To delete the contact method, click the Delete icon.
2. Click the OK button.