Skip to sub-navigation Skip to content Skip to footer
StatusAlertsMaintenance
Technology Services
  • myVCU
  • Email
  • eLearning
  • Submit a Help Request
    • Home
    • About Us
    • IT Support Center
    • Software Center
    • askIT
    • IT Catalog
      1. Technology Services
      2. askIT
      3. Teaching and Learning
      4. Canvas
      5. Faculty
      6. Profile and User Settings (Faculty)
      7. Profile Settings: Add Additional Contact Methods (Faculty)

      Add Additional Contact Methods

      In Canvas you can add contact methods to receive notifications. Contact methods allow you to select how you want to be notified when various events occur within a course. Notifications are applied to all courses in Canvas. Canvas supports notification through email and SMS text message.

      By default, notifications are sent to your @vcu.edu email account.

      Once you add contact methods, you can set your own Notification Preferences to select how often you want to be notified of course events.

      Note: SMS notifications are only available for Announcements and Grading notification types.

      • Add New Emails
      • Add SMS (Text) Contacts

      Once you have added an additional email as a contact method, you can set notification preferences using this contact method.

      1. In Global Navigation, click the Account link [1], then click the Settings link [2].

      Settings Link_Account

      2. In the Email Addresses section located on the right-hand side, click the Add Email Address link.

      Add Email Address_Ways to Contact

      3. Type in the email address you want to add in the text field [1]. When you are finished, click Register Email [2].

      Register Email_Ways to Contact

      4. Open your email account you just added. Click the link that is in the email to finish registering the additional email address. You may have to check your junk mail folder.

      If you need to resend the confirmation, click the Re-Send Confirmation link.

      Resend Email Confirmation_Ways to Contact

      Delete Email Contact Method

      1. To delete the email address, click the Delete icon.

      Delete Email Contact_Ways to Contact

      2. Click the OK button.

       

      You are able to add a text or SMS communication channel to receive Canvas notifications on your cell phone. Text or SMS channels appear under the Other Contacts sidebar heading.

      Once you have enabled the contact method, you can set notification preferences using this contact method.

      Notes:

      • Standard text message rates may apply.
      • SMS notifications are only available for Announcements and Grading notification types.
      • You can use the Canvas Teacher app and receive push notifications.
      • If you have a mobile device and have enabled push notifications, your Canvas profile will include a For All Devices push contact type in your profile page. If you delete this contact method, the method will reappear the next time you enable the Canvas app on your mobile device.

      1. In Global Navigation, click the Account link [1], then click the Settings link [2].

      Settings Link_Account

      2. In the Other Contacts section, click the Add Contact Method link.

      Add Contact Method_Ways to Contact

      3. Enter your 10-digit cell phone number [1], and select your cell phone carrier [2]. The SMS Email field [3] will auto-populate your SMS email address.

      Note: SMS is only used for Multi-Factor Authentication (if enabled for your account).

      4. Click the Register SMS button [4].

      Register SMS_Ways to Contact

      Delete SMS Contact Method

      1. To delete the contact method, click the Delete icon.

      Delete SMS Contact_Ways to Contact

      2. Click the OK button.

      • Virginia Commonwealth University
      • Division of Administration
      • Technology Services
      • 701 W. Broad St., Box 843059
      • Richmond, VA 23284
      • Phone: (804) 828-2227
      • Privacy | Accessibility | Webmaster
      • Updated: 09/23/2021
      Knowledge Base A-Z
      • A
      • B
      • C
      • D
      • E
      • F
      • G
      • H
      • I
      • J
      • K
      • L
      • M
      • N
      • O
      • P
      • Q
      • R
      • S
      • T
      • U
      • V
      • W
      • X
      • Y
      • Z
      • Facebook
      • Twitter
      • YouTube
      • Instagram