Student Support and Resources
Helpful Resources for Students
- VCU Knowledge Base: Getting Started with Canvas for Students (Be sure to view the "Checklist Before Using Canvas")
Assistance with Canvas
If you are having a course related issue, it is always best to contact your course instructor first. It is possible the issue is related to how the instructor has configured the course and may be able to explain or fix the issue.
If you are still having trouble with Canvas, contact Canvas Support from the Canvas Help menu via [1] phone, [2] chat or [3] enter a ticket.
If the issue is related to a VCU specific issue (i.e. enrollments), enter an IT Support Center ticket or email LSrequest@vcu.edu.
