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Note:  The Turning Technologies ResponseWare mobile application available for mobile devices such as Apple iOS (iPhone, iPod touch, iPad) and Google Android devices will NOT be supported at VCU. 

Important Note: 

  • As of Fall 2017, Faculty and students will need to register an account on the Turning Technologies Website to use the software. See below for a guide. 
  • Students will have to register an account with Turning VIA Blackboard course link (Outlined under the student section). If your student has registered a clicker at VCU before, please have your students SKIP the subscription code. The subscription codes are being rolled out to student accounts by Monday Aug 28th. The subscription code will be added to the accounts by Turning. 
  • Faculty members can obtain instructor kits (response card & receiver) at the VCU IT Support Center (view office locations and hours). No hardware or software will be installed on the classroom computers. Instructors will need to bring the USB stick to their classes to use Turning Technologies clickers.
  • Below you can find some basic tutorials on how to use the software. You also find more in depth guides at Turning Technologies website
  • In most large classrooms a specific channel posted on the podium and online should be assigned to avoid interference with another classroom. Online channel assignment for classrooms can be viewed at TurningTechnologies Channel Assignment

 Account Creation Guide

This guide is designed to help you navigate creating a Turning Technologies Account that is linked to your Blackboard course. 

  1. You will need to open your Blackboard course. Then open the Tools/Communications tab. Once there you will need to click the Turning Technologies Tool. Shown below

Picture of the Turning Tool Icon found on Blackboard.

2. You should see a prompt warning you that you are leaving VCU's eLearning environment. Press the blue Continue to move forward. Then you will be greeted with a similar prompt. The important thing to note here is that all the information is correct and your role is an Instructor. Click the Check and press finish. 


3. Now your account is set up! When you open Turning Point on your receiver you will be prompted to log in. Use your VCU email and EID password. 

Set Up Guide 

This guide will help you set up the most basic functions of the device:

How to open the DashBoard.

  1. Plug the USB-receiver into the PC that you wish to use. NOTE: If you are in a classroom it is highly recommended that you plug the device into the PC. 
  2. You can either wait for the USB device detected promptly to pop up- if this is the case press Open folder to View files.  Otherwise, you can open My computer and wait for the device to show up. The device will be named Turning Technologies (Letter) NOTE: the letter may vary depending on the PC you are using. 
  3. Depending on the type of device you are using this step will vary. If you are using a MAC- Please open the TurningPoint Mac. If you are a PC user- open the TurningPoint PC. 
  4. Open TurningPoint.exe, after a few seconds Turning Dashboard, should open. NOTE: If this is your first time using the device then there should be an EULA- Read it if you like, pressing accept will continue to the dashboard.

Course Lists

A participation list is a list showing which devices responded and links these devices to students. For a student to show up on your participation list they will need register their device on Blackboard and on Turning's Website as well have a subscription.  For an instructor to update their participation list they should follow these steps: 

      1. Open TurningPoint Dashboard. Open the Manage tab (Tabs are located at the upper left-hand corner of the window) 
      2. Press the drop down menu for Course. Select New.
      1. A pop-out window should appear. Select the option Download from Integration. Then select Create Course


      1. For integration select Blackboard SSO. For server address fill in: You will also want to check off the Remember this information. Click Connect to continue.    

      1. The screen will change to VCU's Blackboard logon page. Here you will fill in your EID and EID password. Press the Login button.


      1. You should now see the homepage for your blackboard. Click Finalize Connection
      2. After some loading, you will see a window of all your courses where you are an instructor. Check off the ones you wish to import and click Import once you are done. 
      3. Note: The course name may look a little different- The closest match should be the course. 
      4. Now you will see the course populated under the courses table on the left side of the program. 


Your first Poll

A poll is a question session where students will input their answer and at the end of the session, you will have all the student inputs recorded. To set up your first anywhere poll:

  1. Open TurningPoint Dashboard. You should be under the Polling Tab (Tabs are located at the upper left-hand corner of the window) NOTE: There are 3 kinds of polling- PowerPoint polling, Anywhere Polling and Self-paced polling.
  2. Press Anywhere Polling. The dashboard should minimize and a Polling option should appear in the upper right-hand corner of your screen. 
  3. When you are at the point where you would like to ask a question and receive a response from your students, you should click the Green Play button
  4. As students respond you should see the Responses counter increase. This is a current count of how many students responded. So if you have 150 students you should expect to see 150 responses if each student is answering. 
  5. When you are done collecting responses to your first question, Press the green stop button. A graph of the responses will now show up.  NOTE: The Play button should turn into the stop button once you press it. 
  6. When you are ready for your next question Press the green play button again to record responses. You can stop collecting responses again by pressing the green stop button. 
  7. Repeat step 6 until you are done with your session (done asking questions). When you are ready to end your class/ questions simply press the gray X in the upper left-hand corner of the polling pop up. 
  9. It would be a good idea to use the clicker given to you to test your first poll before your class starts. 

 Scoring your poll

You should have already created a participation list and given your first poll. Your next step is to mark the correct answers inside your session (Data collected from polling). Some instructors prefer not to give a correct answer and instead use the whole session as attendance. The decision is up to you. 

  1. If you do decide to select a correct answer, then opening Turning Dashboard- navigate towards the Manage tab. 
  2. Find your session. If it is not under your course it will most likely be under auto. Click on the arrow to the side to get a drop down menu. 
  3. Select the session you wish to score. Then press Edit Session.
  4. You should see a menu with all the questions you asked and the answers that students responded. 
  5. Select the question that you wish to select a correct answer to. On the left-hand side press the arrow next to Scoring Options.
  6. Find the correct answer and select the menu- and select correct. All of the other answers should now be incorrect. If not manually select and make them incorrect. 
  7. Repeat steps 5-6 until you have finished selecting the correct answers for your entire session. 
  8. When you are finished press Save and Close. 

Grades Uploading

After you have graded the session the next step is to upload the grades. You do not need to upload after each session. You can save up all the points and then upload at the end. Though it is not recommended. In case that there are errors it is important that you find them as soon as you can. 

  1. Opening Turning Point Dashboard. Navigate to the Manage Tab.
  2. Select the course name you wish to upload. NOTE: DO NOT SELECT THE SESSION FILE. SELECT THE PARENT FOLDER- THE COURSE NAME. 
  3. Select Results Manager. 
  4. In the upper left-hand corner select Integrations.
  5. For integration select Blackboard SSO. For server address fill  For your username fill in your info that you use to login to Blackboard (Should be your EID). Your password should be the EID password. Press Connect. 
  6. After some loading, your grades should now be on Blackboard. Log on to Blackboard to confirm that the grades were able to transfer and that they transferred correctly. 



Support Website:
Phone: 866.746.3015 (Toll free, 7a.m. - 9p.m. Eastern, M-F)
Online Form for tickets

To schedule a training session or any questions, please contact the VCU IT Support Center (828-2227,


Anthony Tran
Operations Coordinator  // Labs and Classrooms Computing 
Office: (804) 628-1858
Virginia Commonwealth University 

This article was updated: 08/24/2017