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5. Captioning and Editing in Kaltura

Captioning and Editing In Kaltura

In Kaltura, there are two captioning options:

1. Machine/Mechanical via Automated Speech Recognition (free)
2. Human Generated (2-pass) Captioning (fee-based)

*For 10 or more captioning requests, please contact Kaltura Support at kalturahelp@vcu.edu for bulk captioning options.

Machine / Mechanical Captioning (70%-80% Accuracy)

Request Machine/Mechanical Captions (Automated Speech Recognition - 70%-80% Accuracy).

Order Captions Menu

1. Go to My Media and locate the video you want captioned with Automated Speech Recognition.
2. Click on the title of the video.
3. Beneath the video, click the Actions drop-down menu.
4. Select “Caption & Enrich”.
5. Look for the "Service" drop-down and select "Machine"
6. Click the Submit button at the bottom.
7. Wait for the pop-up at the top acknowledging your request as Pending.

Your automatic speech recognition captioning request will be placed into the machine’s queue and will be available based on the order in which it was received.  This typically takes five (5) times the length of the content submitted. The "Due Date" of 48 hours from submission is a worse-case scenario and is a rarity to take that long.

It is strongly recommended that you review the automated speech recognition captioning before publishing content.  Directions for editing the captions are below.

Editing Machine / Mechanical Captions

1. Go into My Media
2. Find the media in which you would like to edit the mechanical captions and click on the Title.
3. Click on the title of the media.
4. Click on Actions, beneath the media.
5. Choose “Caption & Enrich”.
   
   
   
   
   
6. At the top there will be a pencil button to edit those captions as long as status lists completed.
   
   
   
   
7. You'll then be sent to the editing page.  You'll be able to pause, playback, fast forward and rewind in this mode.  Edits to text can be made in the left hand side of the screen. NOTE: It is imperative that you check the captions after they have been completed, to inspect and correct any errrors.
   
   
   
   
   
8. When finished, click the green Save button at the top right corner, then select Yes.

Human Captioning (99%+ Accuracy) - $1.75 per minute

**All requests are rounded up to the next minute.  This means 00:05:04 (five minutes, four seconds) will be charged for 6 minutes**

To request Human Captioning:

1. Go to My Media and locate the video you want captioned with Human Captioning.
2. Click on the title of the video.
3. Beneath the video, click the Actions drop-down menu.
4. Select “Caption & Enrich”.
5. Look for the "Service" drop-down and select “Professional”
6. Click the Submit button at the bottom.

This process will automatically create a Help Request ticket to the Learning Systems Team. Your request will be reviewed and you will receive an email requesting a Banner Index Code for billing. Once your Banner Index Code is received by the Learning Systems Team, your captioning request will be sent for processing.