Submit a Help Request (804) 828-2227 | itsc@vcu.edu

Enabling ImageNow Learnmode for Java

Error

When attempting to link an ImageNow document or do an [Application] button search against another application (such as Banner) and one of the following errors occur:

  • "The changes required to enable Learnmode for Java failed. Contact your system administrator for information on how to continue."

  • "No changes were necessary to enable Learnmode for Java. Contact your system administrator for information on how to continue."

 

Fix

(VCU faculty and staff only)

http://goo.gl/0a4JvZ

 

If you would like additional assistance, please contact the VCU IT Support Center at (804) 828-2227 or submit a service desk request.

NOTE: VCUHS ImageNow supports patient record-related issues. Please contact (804) 828-6447 for VCUHealth assistance.

 

This article was updated: 12/6/2017