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Service Desk Tutorials - Analyst

LANDESK Service Desk is a service monitoring system use by support analyst to assist users with IT services. A number of tutorials have been created to assist the support analyst with the use of the Service Desk. The tutorials will provide you with a quick overview of the features and functionality of Service Desk. Tutorials will be added to the site as soon as they become available.

Service Desk Tutorials

Web Basics: 

Incident and Request Management:

 

Service Desk Webinars

 

This article was updated: 04/11/2016