Frequently Asked Questions

If you have an emergency facility problem (Fire, Flood/Uncontrolled Water, Chemical/Biological Spill, Power Outage, Smoke) please call (804) 828-9444

 

Who has access to QuikFM?

QuikFM is available for all VCU faculty, staff, students and affiliates with an active VCU eID.  Any trouble signing in to QuikFM should be reported to aimhelp@vcu.edu.

 

How do I reset my QuikFM password?

Because your QuikFM password is the same as your eID password, you may use the Self-service Password Reset Tool or contact the VCU IT Support Center @ 828-2227.  A support representative can assist you in resetting your password right over the phone.

 

Signing in to QuikFM

All issues regarding the Residence Halls should be submitted by signing in using the "Report a problem or request a service in the Residence Halls" option.  Faculty and staff, and students reporting issues in non-dorm properties only, should use the "Report a problem or request a service anywhere on campus" option.

 

Building Managers

If you are a registered with FMD as a Building Manager you will be able to view or submit requests for any department over which you have been granted administrative, or in most cases, financial, responsibility.  If you are a Building Manager and do not have a QuikFM login ID, email your Campus Coordinator to request Building Manager access.

 

Departmental Finance Administrators

Departmental FAs who are not Building Managers may request access to view request and work order history for their department(s) by contacting aimhelp@vcu.edu.