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How do I manually upgrade Sophos Anti Virus?

  1. Check your Sophos Anti-virus version
    1. Right click the Sophos shield
    2. Click "Open Sophos Endpoint Security and Control"
    3. Look in the upper left area under "Status"
    4. A "Product version" of 9.7 or lower needs to be upgraded to 10. Go to number 2 below.
    5. A "Product version" of 10 requires no upgrade and no action is needed.
  2. Upgrade to version 10.
    1. Here are 3 things to know before you start.
      1. Install Sophos Anti-virus version 10 right over the Sophos version you are running now. There is no need to uninstall it first.
      2. During this upgrade you may get a pop up message saying the upgrade occurred and asking you to reboot your computer. Click "Restart later".
      3. Reboot your computer as soon as possible once the upgrade is complete to finish the process.
      4. The upgrade process returns Sophos Anti-virus to Technology Services' default settings. You will need to reapply any custom changes you made earlier.
    2. Download Sophos Anti-virus version 10.

This article was updated: 07/9/2013