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How do I view, change or return to my Sophos default settings?

Sophos installs with the VCU default settings, which provides a base protection to your computer.  Updates are provided on a regular basis, which will automatically install when you connect the computer to the Internet. Sophos is set up to scan for questionable files in the background on Wednesday, Friday, and Saturday at noon and 6 pm while your computer is on. Once the file is detected, the questionable file is sent to Quarantine. 

We encourage you to change the base Sophos settings on your computer to increase security for greater protection. Let's look at the configuration of the VCU default settings.

Default Sophos Settings [Minimal Protection]

  • Virus/Spyware files are blocked and sent to Quarantine. These files will remain in Quarantine until you remove them and will not infect your computer.
  • Adware/PUA (Potentially Unwanted Application) files are sent to Quarantine but will continue to run on your computer. The Sophos settings must be changed to block the application from running.
  • HIPS (Suspicious File or Suspicious Behaviors) files are not blocked and do not appear in Quarantine. You must enable HIPS blocking before Sophos will recognize any HIPS file.

The following procedures will provide you steps to return Sophos to the default setting, and change the settings to strengthen your Sophos Protection.


Return to VCU's Default Sophos Settings 

Step 1 - Click on [Open Sophos Endpoint Security and Control] by right-clicking the Sophos shield, which is located on the right side of your Windows Taskbar.                    


Step 2 - Click [Configure anti-virus and HIPS Anti-Virus].



Step 3 - Click on [On-Access Scanning], which cleans viruses and quarantines those it can’t clean. 



Step 4 - To [Restore the VCU Defaults] is below:

Normal VCU Defaults are:  

Under scanning
Check [Enable on-access scanning for this computer] 

Under check files:
Check [On read]

Under Removable Media



Step 5 - On the Options tab

Select [Normal (recommended)]

Note:  If you select [extensive],  [scan inside archive files] or [scan all files] your computer will slow down (not recommended).



Step 6 - On the Extensions tab 

Select [Allow me to control exactly what is scanned] This option scans all potentially malicious files on your computer. 

Note:  Selecting [Scan all files] will slow down your computer.



Step 7 - On the Exclusions tab. 

VCU default is to exclude  [All remotes files]. this helps assure that Sophos run quickly and efficiently.

Click on the [Add] button and select [All remote files] from the drop-down menu.





Step 8 - On the Cleanup tab.

Select [Automatically clean up items that contain virus/spyware]. 

Select under Suspicious files
    [Do nothing]

Note: The setting [Do nothing] means Sophos will quarantine the suspected virus. Files in quarantine are not allowed to open or run and keep the possible infection from spreading.



Print instructions in a  PDF Document.

Need more help?

Remember, you can always call the VCU IT Support Center at 804-828-2227 or email


This article was updated: 12/4/2017