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How does Sophos work with home dial-up connections?

This applies to both Windows and Mac OS X users. Once a month during a Sophos update you will receive an automatic product upgrade. This update normally takes about 30 minutes to download on a 56k modem. There can be much larger updates provided if Sophos makes major changes to the product. The upgrade provided in November 2006, which enabled Sophos Anti-virus to run on Microsoft Windows Vista (Microsoft's newest version of Windows, scheduled to be released to the public at the end of January 2007) was such a change. That upgrade was around 30MB in size and took about 1 hour and 20 minutes to download.

To assist both Windows and Mac OS X dial up users with knowledge of when a larger then normal upgrade occurs we have created a listserv. Once you are added you will receive an email letting you know about future Sophos updates that have larger then normal upgrades. This will allow you to schedule a time when you can dial up and leave your computer connected for enough time to receive the download, in order to keep your system up-to-date and fully protected. Note: You can disconnect while an update is running. Updates that are stopped during the update process will continue from that point next time. Full product changes and protection may not occur until the whole update is completed.

The process below can be used to add yourself to this listserv. You will receive a confirmation request email within 2 hours. Once subscribed, you'll receive an email from Technology Services only when we have knowledge of a Sophos update that will provide a larger then normal upgrade. There's nothing special you need to do to receive this download, just connect as you normally do, or manually start the update by right-clicking on the Sophos shield on your computer and clicking on Update Now.

If you do not receive a confirmation request email please call the VCU helpIT Center at828-2227 for listserv support.

Subscribe to the Sophos-dialup listserv.

This article was updated: 12/12/2016