Submit a Help Request (804) 828-2227 | itsc@vcu.edu

Why is my Sophos shield black when it was blue?

The current version of Sophos has the following changes from the previous version:

Note: Notification of SophosAV health is shown through the shield; if the shield is hidden no information will be presented to the user.

Shield is black, not blue.

  • If update fails shield shows a large white X.
  • If shield is gray anti-virus protection is disabled.
  • Interface is simplified



This article was updated: 07/9/2013