Zoom Desktop Conferencing
Zoom is a desktop conferencing application that allows licensed account-holders and guests to send and receive video and audio as well as share and annotate computer content in conferences with up to 300 participants. Primarily designed to connect users via PC, Mac, laptop or mobile devices, Zoom also supports connections to standards-based hardware conferencing devices produced by vendors like Cisco/Tandberg, Polycom, LifeSize, etc.
Account holders can access Zoom conferencing through the VCU portal.
Zoom accounts are available to university faculty and staff. Students do not need host accounts to participate in meetings, classes and conferences hosted by their instructors.
University staff and faculty may request a VCU-hosted Zoom account via an IT Support Ticket.
Hospital personnel with an "@vcuhealth.org" identity can access their Zoom accounts automatically at vcuhealth.zoom.us
Please note there are two account types for Zoom users:
- "Licensed" accounts provide access to all Zoom meeting features (content sharing, support for up to 300 meeting participants, etc.)with no restrictions on meeting duration. These accounts have been purchased in limited numbers by the University
- "Basic" accounts provide access to all Zoom meeting features (content sharing, support for up to 300 participants, etc.) but meetings with more than 2 participants are limited to 40 minutes, and there is no support for calls to H323 hardware devices. These accounts are virtually unlimited in number and come at no cost to the University
New accounts will be created at the "Licensed" level for users who need to conduct meetings with 3 to 300 participants with no time limits. In cases where an account remains inactive for one year or greater, users will be downgraded to "Basic" status to free up "Licensed" accounts for users with greater need. Users at the "Basic" level may request an upgrade to "Licensed" status by entering an IT Support ticket.
Test Your Device
To determine if your computing device supports participation in Zoom meetings, use the test link at https://zoom.us/test. You'll be able to test your camera, microphone and speaker before your planned meeting. You don't need an account to run the test.
| Check the Current status of ZOOM and recent incident reports. |
NOTE re: Copyright Compliance: Technology Services does not support or endorse the use of Zoom, Kaltura Capture Space, Bb Collaborate, Echo360 or other University-hosted services to record, transmit, or disseminate copyrighted material without the express consent of its owner(s). Faculty and staff are encouraged to always use personally acquired streaming accounts from services such as Netflix, etc. in a manner consistent with the agreed-upon terms of use.