This is the preliminary (or launch) version of the 2020-21 VCU Bulletin. This edition includes all programs and courses approved by the publication deadline; however we may receive notification of additional program approvals after the launch. The final edition and full PDF version will include these updates and will be available in August prior to the beginning of the fall semester.

SCMA 677. Quality Management and Six Sigma. 3 Hours.

Semester course; 3 lecture hours. 3 credits. Prerequisite: BIOS 543, SCMA 302, SCMA 524, STAT 541 or STAT 543. Concepts of quality management and Six Sigma: quality strategies, organizational quality assessment, Six Sigma process management tools and techniques, process control and improvement tools, the voice of the customer and the voice of the employee.

Health Administration, Master of (M.H.A.)

http://bulletin.vcu.edu/graduate/school-allied-health-professions/health-administration/health-administration-mha/

...Analysis PADM 650 Principles of Nonprofit Management SCMA 677 Quality Management and Six Sigma Total...