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Top Hat – New Student Response System

VCU now has an official partnership with Top Hat, which will become the University’s supported Student Response System (SRS). Official communication about this will be coming from the provost office next week, but we wanted to share the news with

November, 2017 CIO Update

As the holidays approach, along with the possibility of some actual cold weather, I want to share additional information about VCU Technology Services projects and initiatives that we will be working on in December and well into 2018. Make It

Echo360 Accessibility Issues – Resolved

Starting Sunday, November 19, around 12:24 PM, the EchoSystem Server started having intermittent errors, bringing the ESS down. It was down again around 8PM the same evening. The ESS is now back up and running, but we’re keeping an eye

Available November 13 – A new look and new features to Google Calendar on the web

Google has redesigned the web calendar similar to the mobile application with a responsive layout that auto-adjusts to your screen size, including a redesign of conference room (resource) scheduling. For complete details go to https://goo.gl/VGHFLe To seek end-user assistance, and

“Ask Doctor Gee” Brown Bag Workshop (Nov. 10th)

Application Services and Collaboration Services present an “Ask Doctor Gee” brown bag lunch workshop in Sanger Hall, Room B1-020. Audience participation is strongly encouraged, so attendees should bring lunch and questions. Dessert will be provided. All sessions are led by

October, 2017 CIO Update

Unfortunately the Cubs are not in the World Series right now, so this Fall is not quite as good as last year for me.  However, the cooler weather and autumn colors are a welcome change.  As we more fully transition

September, 2017 CIO Update

With the school year in full swing and Fall officially arriving, I thought I would highlight several new initiatives that help to ensure that all of the services we offer can be easily accessed and utilized and that our user

October 4, 2017 – Google Drive Gets Easier with Drive File Stream

Google’s Drive File Stream is a new desktop application coming to VCU on October 4th that allows you to quickly access all of your Google Drive files on demand, directly from your computer, meaning you use almost none of your

August, 2017 CIO Update

Welcome to the new academic year!  After all of our summer preparation, classes have begun and VCU is once again bustling with new and returning students “making it real.”  This month I’d like to highlight a couple of improvements we’ve made

Turning Technologies Classroom Clicker Changes

Our Academic Technologies team posted a new announcement concerning important changes to Turning Technologies Classroom Clickers. VCU Academic Technologies has upgraded the Turning Technologies integration with Blackboard to the latest version, which works with version 8 receivers. Although the user

July, 2017 CIO Update

The new academic year is fast approaching, and there are multiple efforts underway to prepare.  Our migration to multi-factor authentication continues to progress; we now have more than 15,000 registered users of DUO.  We continue to maintain and upgrade fiber

VCU 2Factor Migrates To Email, myVCU Portal, & Blackboard In August

VCU is continuing its effort to protect our community from cyber threats that may jeopardize the safety and security of our information. VCU 2Factor authentication will be extended to major services such as email and VCU Portal starting August 1,

New Google Backup & Sync – NOT Recommended for VCU Users

A new version of Google Drive called “Backup and Sync” will be released in mid-July. Although we have never recommended the use of the Google Drive sync client, we are aware that users may have this configured.  Collaboration Services wants

June, 2017 CIO Update

Earlier this month the Technology Services team, along with our Administration colleagues in Human Resources, Facilities Management, Police, Parking & Transportation, and Safety & Risk Management gathered to celebrate our accomplishments and to recognize those who this year exemplified great

May, 2017 CIO Update

As we successfully close another academic year and begin to close another fiscal year, the Technology Services team is now beginning to perform various maintenance and upgrade tasks to multiple systems and infrastructures as well as plan for the fall.  Over

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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