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The VCU College of Health Professions has named Paula Song, Ph.D., as the new chair of the Department of Health Administration
Richmond, Va. (Sept. 15, 2020) — The VCU College of Health Professions has named Paula Song, Ph.D., as the new chair of the Department of Health Administration, effective Sept. 1.
“I am thrilled to welcome Paula, to our team,” said Susan Parish, Ph.D., dean of the VCU College of Health Professions. “She brings an extraordinary set of experiences, and I am confident their collective energy, leadership and vision will have a considerable impact on the College.”
Since 2017, Song served as program director for the residential master’s program in the Department of Health Policy and Management at the University of North Carolina at Chapel Hill (UNC) and a research associate at the Cecil G. Sheps Center for Health Services Research. As program director, Song focused on programmatic improvements, enhancing efforts around diversity and inclusion, and engaging in national organizations. Under her leadership, the national ranking of UNC’s master of health administration program rose from no. 5 to no. 3 according to U.S. News and World Report.
Song began her career as a health administrator, and subsequently transferred her interests in health administration to teaching and research. Her current research focuses on the financial management of healthcare organizations, payment reform, and how alternative payment models impact utilization and access to health services for underserved populations. Her work has been published extensively in leading health services research and healthcare management journals. She teaches courses in healthcare accounting and finance and has co-authored five leading textbooks in healthcare finance.
“I feel very fortunate to contribute to a dynamic field that has an impact on people’s lives and healthcare experiences,” said Song. “I look forward to continuing my research at VCU to address emerging questions relevant to health administration and policy, teaching and mentoring students and colleagues to be successful in their careers, and leading programs and the Department of Health Administration.”
Song is actively involved in national professional organizations such as the Association of University Programs in Health Administration (AUPHA) and the Commission on Accreditation of Healthcare Management Education (CAHME). Most recently, she was named the 2020 recipient of the John D. Thompson Prize for Young Investigators by AUPHA. The Thompson Prize was established to honor John D. Thompson, a professor of health administration education, who set teaching, commitment to learning, collegial relationships, and health services research standards which are without peer.
She received her doctoral degree in health services organization and policy, her Master of Arts in applied economics, and Masters of Health Services Administration from the University of Michigan. She earned a Bachelor of Arts in biological basis of behavior from the University of Pennsylvania.
An avid long-distance runner, Song enjoys spending time with her husband, two small children and their dog. She and her family will reside in Richmond.
Anesthesia eNonymous has been rebuilt from the ground up by the team at VCU Nurse Anesthesia. It's a free resource with real patient stories from the operating room, offering lessons of how CRNAs and their teams stared down a challenge and emerged on the other side. Our goal is to learn from these stories, together, to become better providers. For more information, visit here.
Check us out on the VCU News page at "What's New @ VCU for 2019-20"
Last spring, VCU cut the ribbon on its latest academic facility, and classes are being held there for the first time this fall. At 154,000 square feet and eight stories, the new College of Health Professions Building on the MCV Campus is large enough to house all 11 of the college’s units for the first time under one roof. This will allow students and faculty to collaborate in ways that have not been previously possible, which is ideal for the health professions — working together leads to the best possible outcomes for patients.
The building, which meets LEED Silver certification standards, is equipped with learning laboratories designed for patient simulation and diagnostic technology, including a “smart apartment” that trains students on how to assist people of limited mobility with daily living activities. Flexible classrooms were designed for student engagement and distance-learning opportunities.
Skilled, selfless and sought after: VCU College of Health Professions mints students ready to work and give back.
Every day, VCU’s College of Health Professions helps meet the demand created by workforce attrition and the aging population. Our strategy is multifaceted: We’re teaching middle- and high-school students about health careers through the VCU Pipeline, a series of health career exposure and exploration programs. We’re grooming our students for rewarding careers through rigorous classwork, competitive internships and clinical training with our community partners. And, we’re actively recruiting working adults into our distance-learning programs, preparing them to live and work in localities where their skills are needed most.
Once our graduates are in the workforce, they thrive. Many are filling leadership roles. What’s more, you’ll often find our grads going above and beyond their job descriptions through volunteer commitments at home and abroad.
Earlier this year we surveyed our alumni to learn about where you work and how you give back. We were excited to hear from so many of you! You let us know your VCU education has set you up for success, that you value your relationship with the college and that you’re helping countless people every day through all kinds of meaningful pursuits.
The following stories reveal a snapshot of our alumni and provide a glimpse into how the college is actively helping meet today’s — and tomorrow’s — labor needs.Students participating in a health career learning activity [View Image]From left: VCU Acceleration participant Cathleen Williams observes Department of Radiation students Suzanne Kirby (B.S. ‘17/CRS) and Andre Green (B.S. ‘17/CRS) prepare a patient to receive radiation therapy to treat head cancer.
In the pipeline
Unique programs put students on the path to health careers.
Chenel Hodges’ strong desire to help people drew her to the field of health care, where she discovered occupational therapy.
“The summer before my senior year of high school,” she recalls, “I got to see an occupational therapist change a little boy’s life. He went from completely immobile and unresponsive to walking with just the assistance of a walker and responding to certain commands. I saw the OTs bonding with their patients and caring for them in such loving ways, and I wanted to do the exact same thing in the future.”
During her senior year, Hodges learned about VCU Acceleration, one of several programs coordinated by the VCU Division for Health Sciences Diversity focused on increasing awareness of health care careers in individuals from underserved populations. “I knew that entering health care was not going to be easy, and I wanted to all the help I could,” Hodges says. So, she applied.
VCUA is a combination pre-matriculation summer session and academic year-long program for students interested in pre-health concentrations in medicine, dentistry, nursing, pharmacy and other health sciences. The program emphasizes academic preparation in math and hard sciences like biology and chemistry. During the summer session, students get career coaching and assessments. During the academic year, students focus on class rigors and getting acclimated to VCU, then shadow professionals in the field and solidify their academic professional plan.
“Acceleration is an amazing opportunity for students,” says Hodges. “I was able to explore all health care fields and get prepared for my freshman year. Most importantly, Acceleration helped me build an amazing support group to help me get through college and enter into my graduate program.”
Hodges is a textbook example of student benefiting from the VCU Health Sciences Pipeline, which features programs and initiatives intended to support students in their journey toward a health profession. With an array of opportunities from middle school through the post-baccalaureate level, the VCU Pipeline strives to improve the academic and experiential profiles of participants from diverse backgrounds. While each program has its own distinct goals and benefits for students, all of the programs aim to educate and excite students about careers in the health sciences, provide resources to strengthen students’ academic skills in math and science, as well as in verbal and written communication, and ensure students make informed decisions while pursuing the health career of their choice.
VCU Acceleration is one of five pipeline programs that introduce students to skilled health professions and provide VCU’s health sciences schools with bright, dedicated and prepared students from diverse backgrounds. The programs contribute to a larger, more diverse health care work force.
“Students who participate in our programs are retained to the university and graduate on-time at higher rates than the university average,” adds Amy Taloma, assistant director for the Division for Health Sciences Diversity. “They are also more likely to attend VCU health professional programs.”
To learn more, visit the Division for Health Sciences Diversity here.Department of Nurse Anesthesia’s first distance-learning cohort at the Southwest Virginia Higher Education Center [View Image]Chris Adams (D.N.A.P. ’06), a graduate of the Department of Nurse Anesthesia’s first distance-learning cohort at the Southwest Virginia Higher Education Center, and Beverley George-Gay, coordinator of distance/continuing education for the Department of Nurse Anesthesia, at the center in Abingdon
Filling the gaps
Higher education centers address workforce need.
To help meet the need for a diverse and highly trained workforce, recruiters from the College of Health Professions are targeting communities around VCU’s distance-learning sites in southwest Virginia.
The bachelor’s, master’s and doctoral programs in gerontology, nurse anesthesia and clinical laboratory sciences offered by VCU at the Southwest Virginia Higher Education Center in Abingdon, Va., and the Roanoke Higher Education Center in Roanoke, Va., serve full-time professionals living and working in those rural communities.
Amanda Alley is graduate student services administrator for the Department of Nurse Anesthesia, the No. 1 ranked program in the country by U.S. News & World Report. Alley knows that attracting CRNAs to work in underserved areas such as Abingdon and Roanoke starts with recruiting local candidates into the Certified Registered Nurse Anesthetist (CRNA) and Doctor of Nurse Anesthesia Practice (DNAP) programs offered at Abingdon and the BS-toDNAP program offered at Roanoke.
“Ninety-five percent of our southwest graduates return to the area to work,” she says, “which leads to a higher population of professionals.”
Strong family ties to the area are a driving force. Coupled with a low cost of living and a great salary, the return on students’ investment is significant.
Students in the nurse anesthesia graduate programs must have a registered nursing degree and at least one year of experience working in a critical care setting. Alley’s recruitment efforts include posting fliers in operating rooms and tabling in hospitals where nurse anesthetists are already employed. It’s a strategy that seems to be working: The number of applicants in the Roanoke program doubled from 10 to 20 since 2017. In Abingdon, the number jumped from 15 to 21 in the same time period.
One of the OT’s early grads shouldered the startup of adult day care in Richmond.
In 1999, Mary Francis Mathiews was 73 years old. She had spent her life as a professional cook, had raised three girls and was by all accounts happily into her retired years, when — in an instant — everything changed: She had a stroke.
Decisions about Mathiews’ care fell to her daughter Mary Brown. “I had a child in college, and I lived by myself, working as a school counselor,” says Brown, who relocated her mother from Oklahoma City to Richmond. “I couldn’t afford to stop working in order to be with her, but I also couldn’t be at work, stressing about whether or not she was [lying] on the floor at home.”
If faced with the same situation 42 years ago, Brown would have been torn between caring for her mother and the necessities of her job or forced to place her mother in a nursing home. That all changed in 1976 with a newly minted Virginia Commonwealth University graduate who was determined to establish another option. At a time when gerontology wasn’t even thought about (the VCU Department of Gerontology didn’t exist at the time) and occupational therapy was mostly confined to hospitals, Sheila Selznick (B.S.’76/OT) blended the two disciplines, shouldering a nonprofit to fruition, and introduced the concept of adult day care to Richmond.
By today’s standards, the task Selznick undertook seems daunting, even with tools like social networking, entrepreneurial incubators and the internet. In 1976, the business had two rooms in a local church, some folding chairs and a typewriter. Meanwhile, there were no real models to practice on, as adult day care was virtually unheard of, with just a hundred or so fledgling operations nationwide. To make matters worse, the idea had already failed once in Richmond. But a new director was convinced that he’d found the missing ingredient — a young, gritty and determined occupational therapist. Selznick.Occupational therapist Sheila Selznick (left) assists longtime client Mary Francis Mathiews at Circle Center Adult Day Services [View Image]Occupational therapist Sheila Selznick (right) assists longtime client Mary Francis Mathiews at Circle Center Adult Day Services in Richmond, Va. Mathiews had a stroke in 1999 and was in therapy with Selznick for 17 years.
Love at First Sight
Selznick has always been drawn to caregiving. Growing up in New Jersey as a teenager, she volunteered at local hospitals, eventually applying to become a candy striper. When that option failed to pan out because she was too young, it was suggested that she instead consider volunteering in occupational therapy. She did.
“It was artsy and also purposeful,” Selznick says. “I loved it.” Thinking about college, she visited Richmond Professional Institute (VCU’s predecessor). “I remember that day well because it made a big impression on me,” Selznick says. “We parked on Franklin Street, got out, and immediately droves of people approached us asking if they could help us. They wanted to show us where things were and even walked us to them.”
She enrolled and never left Richmond.
We can really fulfill whatever a person needs. And that’s the way we’ve been since day one. — Sheila Selznick
Approaching graduation, Selznick was more than sold on occupational therapy but had no real career plans. Then, in the final stretch of her education, amid the last stint of a nine-month clinical field trial, her future came into focus.
Selznick was working on the psychiatric floor of a local hospital — just one of the spots she says folks often ended up in Richmond after their other options were exhausted. A gentleman there bent her ear.
“He just kept saying, ‘I don’t belong here. I just lost my wife,’” she says. “He said, ‘My children just don’t know what to do with me. I can’t live alone or drive anymore. I’m sad, I’m depressed and there’s simply no place for me to go.’ He just kept saying to me, ‘I don’t need the medicine,’” she says. “‘I don’t need the electroshock therapy. I just need some place to be.’ And I could only agree with him.”
She was torn. But in that moment, she says she found her true calling.
In February 1976, Selznick set out to find a job, starting with her old stomping grounds at Richmond Memorial. There were no openings, but a therapist told her, “I think I know someone who might be looking for someone. And I think you might be the right person for the job.”
The opportunity was as vague as it sounded. Three months earlier, a local social worker had attempted to open an adult day care service, but the operation failed. Convinced of the need, a local parish secured a grant for a second run at the idea, this time under a new format. They hired Jim King as the new director, who had a business background. He had two weeks to get the new operation up and running, then two months to prove its viability. To make the new center a success, King knew he needed an occupational therapist — someone who knew how to create good, quality programming and how to roll up their sleeves to fill in on all sides of the operation.
It would take someone who was capable of planning and directing, as well as providing hands-on care. After King met Selznick, there was no doubt in his mind that she was the right person. And so, on April 15, 1976, Selznick was hired as program director, and Circle Center (first known as Stuart Circle Center) was born.Sheila Selznick helps Mary Francis Mathiews stay ambulatory with short daily walks through the halls of Circle Center Adult Day Services. [View Image] Sheila Selznick helps Mary Francis Mathiews stay ambulatory with short daily walks through the halls of Circle Center Adult Day Services.
OT On a Mission
If the center panned out, in Selznick’s mind at least, every person she helped would be the man she met at Richmond Memorial. But first they had to find those individuals and convince them to enroll. So, as she worked to set up programming, she also went from house to house along Richmond’s Monument Avenue, knocking on doors, telling folks about the center. Meanwhile, she worked through local churches to drum up and ready volunteer workers.
One by one, she found the participants she needed, and then personally transported them to and from the center. Over time, the center’s reputation took hold via word-of-mouth referrals and, in 1980, a new director was hired, Lory Phillippo, an occupational therapist and a VCU professor with a keen interest in gerontology.
“Sheila was providing the best services possible and creating ties within the community so that we would have the reputation we needed,” Phillipo says. That confidence, she says, also spread to local foundations and businesses, as well as individual donors who supported the center.
While they both admit that there wasn’t time to realize it, it became clear that the girl from New Jersey had done it: Circle Center was up and running, proving the need for adult day care in Richmond.
By 1984, the center had grown to 20 participants and included a satellite location. Selznick became participant care coordinator in 1994, a role she still has today. Over the years, the center has moved locations, including to a new building in 2009, which was also expanded in 2015. In 2016, the center served more than 200 participants.
In her spare time, Selznick has found ways to reach those who didn’t have access over the years, as a “friendly visitor” with Jewish Family Services.
“It was almost like her ‘me time,’” says Selznick’s daughter, Sorah Plotnick. “Instead of going to a spa or doing something else, she would go and visit folks who didn’t have access. She would do things like write letters for them, run errands, or just sit and talk with them.”
At Circle Center, you won’t find participants sitting around watching television, which Selznick says is a cliché vision of adult day care that most people hold. Instead, she tailors every participant’s activities to their exact needs and interests. “Whether they want to feel like they’re coming to work, coming to school or a social club, we can really fulfill whatever a person needs,” she says. “And that’s the way we’ve been since day one.”
Meanwhile, even after four decades, “every day with Sheila is like a new day,” says Rose Harold, who served as the center’s registered nurse from 2005 to 2013. “She’s just so enthusiastic, like every day is the start of something.” That enthusiasm continues to draw volunteers from local communities and businesses — some of whom have been involved for more than 30 years — and her ties to VCU make Circle Center a training ground for students.
“Families are involved, communities are involved. It’s the healthiest possible arrangement,” says Ann Spinks, who served as the center’s social worker from 1984 to 2013. “That translates to new employees, volunteers and students. Sheila has carried that for 42 years.”
As for Mathiews, for the past 17 years she awoke at 5 a.m. and headed out the door by 7:15 a.m. on her way to the center. She cooked, she socialized, and every day — despite some limitations — she walked, with Selznick by her side.
Editor's Note: Mary Francis Mathiews died on July 21 in the comfort of her home and surrounded by loved ones.