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Human Resources



Annual Medicare Creditable Coverage Notice 

VCU Human Resources will mail a notice during October to all employees who are:

  • enrolled in the state health benefits program and eligible for or entitled to Medicare
  • enrolled in the state health benefits program and covering a family member who is eligible for or entitled to Medicare

The notice verifies that the state employee health plans are, on average for all plan participants, expected to pay out as much as standard Medicare prescription drug coverage pays, and are therefore considered creditable coverage. Because the state employee coverage is creditable coverage, Medicare-eligible employees can keep the coverage and not pay a higher premium (penalty) when enrolling in Medicare drug coverage later.

Please keep the notice when you receive it by mail at your home address, as you may be required to produce it when and if you decide to enroll in a Medicare drug program in the future.

For more information about Medicare and state health coverage through VCU, see the FAQ at

One-Time Grace Period for 2019-2020 Flexible Spending Accounts 

The state health benefits program has announced a one-time grace period for flexible spending accounts due to end on June 30, 2020. Participants with active accounts as of June 30, 2020 may continue using account funds to file for claims incurred from July 1, 2020 through October 31, 2020. Claims must be submitted to PayFlex by November 30, 2020 in order to be eligible for reimbursement under the grace period. For details, see

COVID-19 Benefits for COVA Health Plan Participants

To avoid in-person office visits and possible exposure to COVID-19, the out-of-pocket cost for any virtual medical visit is waived for COVA Care and COVA HealthAware (through December 31). For the COVA High Deductible Health Plan, the $0 cost will apply only to COVID-19-related virtual visits. COVID-19 testing is covered with no out-of pocket cost when medically necessary and ordered by an authorized provider. The plans are also offering early prescription refills for a limited time. See important details at

Campus operations are currently altered in response to COVID-19. 

All benefit election(s) and supporting documentation must be returned by creating a service request at, by email or fax, or by uploading to VCU Filelocker. See Enroll in Benefits page. 

2020 Deferral Limits for Voluntary Retirement Savings

The annual deferral limit for 403(b) and 457(b) retirement savings plans increase to $19,500 in 2020. These limits apply to pre-tax and after-tax (Roth) contributions combined in the following plans:

Note to Hybrid Plan participants: Voluntary contributions to the VRS Hybrid Plan are made to the VRS Hybrid 457.  These contributions count toward the same 457(b) limit as contributions to the Commonwealth of Virginia 457(b) Deferred Compensation Plan (“DCP”).  Combined contributions to both plans may not exceed the 457(b) limit.

Employees eligible for the age 50+ catch-up may defer an additional $6,500 to 403(b) and/or 457(b) plans in 2020.

Employees who wish maximize the new limits in VCU plans may make contribution election changes as follows:

  • Contribution changes for the VCU 403(b) Tax Deferred Annuity Plan (“TDA”) are made using the Salary Reduction Agreement. Return the completed form to VCU Payroll as instructed on the form. For changes to be effective with the first January paycheck, the form must be received by VCU Payroll no later than Monday, January 6, 2020.
  • Contribution changes for the Commonwealth of Virginia 457(b) Deferred Compensation Plan (“DCP”) are made online at or by phone to (877) 327-5261. For changes to be effective with the first January paycheck, changes must be completed by December 31, 2019 at 4:00 p.m.
  • Voluntary contribution changes for the VRS Hybrid Plan are made online at or by phone to (877) 327-5261. For changes to be effective with the first January paycheck, changes needed to be completed by December 16, 2019 at 4:00 p.m.

These limits apply to all 403(b) and 457(b) plans in which a person participates during 2020.  If you participate in plans outside of VCU that fall under the same limits, you must ensure that your combined contributions to VCU plans and all like plans outside of VCU do not exceed the limits. For more information about this topic, see 2020 Deferral Limits. 

Questions? Email or call (804) 827-1723.

Signing up for benefits? Making changes? ALEX is here to help!

ALEX for VCU is the new interactive benefits counselor for faculty members and University and Academic Professionals.  Have chat with ALEX about health coverage, flexible spending, retirement benefits, life insurance, and disability coverage by visiting from your computer, smartphone, or mobile device.

VCU benefits announcements on social media will come only from VCU social media accounts

VCU Human Resources has become aware that some social media users who have identified themselves as VCU employees may be receiving offers from “Virginia Insurance Review” on Facebook and other platforms.  VCU Human Resources does not endorse or recommend this service.  For information about insurance provided to salaried employees at VCU, please see life insurance and disability insurance.

Health benefits elections and changes

The state's Employee Direct system is currently unable to process health benefits elections and changes outside of Open Enrollment. Please use the current health benefits enrollment form (PDF version or DocuSign version) to submit changes or make elections. 

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