Bryan Royal
Applications Analyst1100 East Leigh Street, Room 3012
Box 980567
Richmond, VA 23298-0567
Email: bkroyal@vcu.edu
Please enter tickets in the School of Nursing Web Help Desk so that we can best assist you.
Reports directly to the Director of Academic and Administrative Technology; provides IT support for faculty, staff, and students in the School of Nursing; independently troubleshoots daily IT issues for the SON; responsible for deploying and maintaining the SON computer lab and the computers in the SON Clinical Learning Center; Active Directory; Systems Management; Imaging; works with the Director of Academic and Administrative Technology to coordinate hardware and software upgrades; performs on-site hardware repair; maintains IT vendor certifications.
Education and Certifications:
- B.S., Information Systems
- A+ Hardware
- Network +
- HP Networking & HP Connected Devices
- Dell Desktops & Dell Notebooks
- Dell Networking
- Dell Servers
- Dell PowerEdge Cloud Systems
- Dell EqualLogic SAN Systems
- Dell Storage
- Microsoft Certified Professional (MCP) –Security; Networking; Windows Server; Windows OS
- ITIL Foundation