Virginia Commonwealth University's ombudsperson is a designated confidential and informal dispute resolution practitioner for faculty, classified staff, postdoctoral trainees and students. The ombudsperson is an advocate for fairness. The ombudsperson is independent of VCU's normal reporting and managerial processes.
The VCU ombudsperson provides assistance to help manage and resolve disputes, manage conflicts and learn more productive ways of communicating. The ombudsperson can offer:
Facilitates mediation between or among members of VCU's faculty, staff, postdoctoral trainees and students.
Because email is not considered confidential, telephone contact is preferred for arranging appointments.