National Core Indicators (NCI)
NCI gathers information through face-to-face interviews about satisfaction with supports and services from the people who use them. The survey instruments is used by a majority of states in the U.S. Information is also gathered from families about satisfaction with supports and services via mail-in surveys.
- Conducts interviews with people who use supports and services across the state
- Sends mail-in surveys to family members of people who use supports and services
- Analysis and reports of findings may be found at Virginia's NCI website: www.vcu.edu/partnership/nci/ and at the National NCI website: www.nationalcoreindicators.org
- Virginia Department of Behavioral Health and Developmental Services (DBHDS)