• Labs and Classrooms Computing
• Learning Systems
• Media Support Services

1. Technology Services
2. About Us
3. Academic Technologies

Academic Technologies

Academic Technologies delivers essential academic computing technologies, services, and support in VCU classrooms and online.‌ For an overview of our teams and what we do, view our Academic Technologies 2020 Brochure.  For the latest news, information and best practices for instructional technologies at VCU, subscribe to our blogs. Get the up-to-the-minute information about Canvas, Kaltura, Turnitin, Zoom. classrooms and more.  

• https://blogs.vcu.edu/zoom/ 
• https://blogs.vcu.edu/classroomtechnology/
• https://blogs.vcu.edu/learning-systems/

Departments in Academic Technologies and the services they provide include:

Labs and Classrooms Computing

• Deployment, maintenance and support for classroom podium and lab computers in centrally managed academic spaces
• Management of:
  • Loaner laptops for students and teaching faculty
  • Rental laptops for departmental events
  • Adobe Creative Cloud Enterprise Licensing agreements
  • TopHat student response system
• Support for workstations in departmentally managed academic spaces provided via Service level agreements (SLAs)

Learning Systems

• Management and support for VCU Learning Management Systems (Blackboard, LON-CAPA, Canvas)
• Maintenance and support for:
  • Academic collaboration and assessment tools (Collaborate Ultra, VoiceThread, etc.)
  • Kaltura lecture capture and video management 
  • Enhanced academic content tools and publishers (Respondus, SoftChalk, McGraw-Hill, Cengage, etc.)
• Faculty support via workshops, consultations, and customized online materials for academic technologies defined above

Media Support Services

• Video Production and Teleconferencing
  • Video recording for instructional, informational and documentary purposes
  • Live event streaming
  • Zoom video conferencing management and support
  • Video and teleconferencing consultations
• Engineering and Design
  • Audio/visual system design and programming
  • Audio/visual consultation and project management
• Classroom Support
  • Audio and video support and maintenance for centrally supported classrooms
  • TechSquad and hotline phone numbers for both campuses
  • Fee-based audio and video troubleshooting service for departments

Academic Technologies org chart [View Image]