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To reach us by phone, call the IT Support Center at 828-2227 and press option 2. During business hours, you will be transferred to our Client Support Group. After hours and weekends, calls will be dispatched to our on-call staff.

 In addition to the menu options on the left you can select one of the links below

Request to move/add/ change/ service

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VCU Telecommunications telephone service has a 99.9% availability.  However, in the event of a major service outage departments should prepare a continuity plan to insure some level of communication is possible.  Such a plan could include the use of cell phones and/or FAX lines.

  • Virginia Commonwealth University
  • Division of Administration
  • Technology Services
  • 701 W. Broad St., Box 843059
  • Richmond, VA 23284
  • Phone: (804) 828-2227
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  • Updated: 04/16/2020
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