These pages provide useful recommended IT resources for learning, teaching, and working remotely.
Connectivity to the above VCU resources can sometimes be challenging while outside the United States. VCU offers resources to assist with your access to these learning and teaching tools. Always observe local laws, and be sure that any content or services that you access are allowed in the country, region, and locality from where you are working
Always use the official Zoom client or app; third party apps may not be secure. To use the official Zoom client from a PC or Mac, follow the onscreen instructions. From a mobile device, use the Google Play App Store or Apple App Store to download Zoom Cloud Meetings. Verify that the app you download is published by Zoom or Zoom.us. Do not use a third-party publisher. If you have trouble accessing the official Zoom client, you can try one of the ways listed below. Always observe local laws, and be sure that any content or services that you access are allowed in the country, region, and locality from where you are working.
Canvas is accessible from a desktop computer by simply following the on-screen instructions. From a mobile device, use the Google Play or Apple App store to download "Canvas Student". Verify that the app you download is published by Instructure. Do not use a third-party publisher. If you have trouble accessing the official Canvas client, try one of the following options.
For some types of work, like working in an application or service that can only be accessed on-campus, you may be required to use the VPN or Virtual Private Network. Utilizing the VPN allows a user to appear as if they are logging in from within VCU's network. VCU 2Factor Authentication with Duo is mandatory for the use of the virtual private network (VPN). Currently, VPN sessions will time out after 48 hours, at which point you will need to reinstate the connection.
A commercially available VPN is recommended for students (where legal) who are our of the country or using a public internet connection such as those found in airports, parks, hotels, and cafes.
The VCU VPN (Virtual Private Network) provides a secure connection to the internet through the VCU campus network. Using the VPN will help you gain access to resources that must be accessed from a VCU IP address. Visit RamsVPN for additional information.
Faculty and staff who have a computer on campus may be able to connect to it, and then use it to connect to the internet through a protocol called RDP. For additional information, visit Remote Desktop Support.