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    1. Technology Services
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    4. Content Management: TerminalFour
    5. T4 Support Services

    T4 Support Services

    Consultations

    Open Consultation

    Web Services provides remote open consultation every Wednesday and Friday from 10:00am - 11:00am. To check for cancellations, add these open consultations to your calendar, and find more information, please visit the Web Services Consultation page.

    One-On-One Consultations

    For a more bespoke and personal conversation, book a free one-on-one remote consultation through appointlet.vcu.edu; pick the time and we'll see you there. This information can also be found on the Web Services Consultation page.

    Additional Resources

    VCU Community Wiki

    The VCU community has established a community wiki for documentation on Terminalfour (T4), at go.vcu.edu/t4docs. Any VCU T4 users are invited to edit and add documentation as they see fit. Users can even export the entire wiki space as a pdf for printing by navigating to the bottom left-hand corner and click on "Space tools > Content Tools." Once a new page opens go to the "Export" tab and select "PDF."

    WUG Mailing List

    All T4 users need to sign up for the WUG-L mailing list if they haven't already done so to receive updates about T4, VCU's web community, and other important information.

    VCU Web 200 and Accessibility Training

    Users must complete both VCU Web 200 and Siteimprove's Accessibility Fundamentals for the Web course before access will be granted to a new Jupiter or T4 account. Web Services is not offering in-person classes at this time.

    Terminalfour Knowlege Base

    T4 provides its own documentation, how-to's, and troubleshooting articles within the Terminalfour Knowledge Base which can also be accessed by selecting the graduation cap icon at the top right within TerminalFour.

    Terminalfour Community Forum

    T4 provides a Terminalfour Community Forum for users to collaborate with other users and T4 staff (outside of just the VCU community). VCU users are encouraged to post or scan the threads! (You have to be logged into T4 first before you can access)

    Siteimprove Help Center

    Siteimprove provides its own documentation, how-to's, and articles within the Siteimprove Help Center which can be accessed by selecting Help Center in the menu at the top right within Siteimprove.

    This article was updated: 08/31/2020

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    • Updated: 08/31/2020
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