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Student Complaint Information by State and Agency

Alabama

Alabama Commission on Higher Education

P.O. Box 302000 Montgomery, AL 36130-2000

Phone: (334) 242-1998

Alabama Complaint Procedure

Alaska

Alaska Commission on Postsecondary Education

PO Box 110505

Juneau, AK 99811-0505

Phone: (800) 441-2962

Email: ACPE@alaska.gov 

Alaska Complaint Procedure

American Samoa

American Samoa Board of Higher Education American Samoa Community College

P.O. Box 2609

Pago Pago, AS 96799

Phone: (684) 699-9155

Email: info@amsamoa.edu

American Samoa Complaint Procedure: Call (684) 699-9155 or email info@amsamoa.edu.

Arizona

Arizona State Board for Private Postsecondary Education

1740 W. Adams, Suite 3008

Phoenix, AZ 85007

Phone: (602) 542-5709

Arizona Complaint Procedure

Arkansas

Arkansas Department of Higher Education

423 Main Street, Suite 400

Little Rock, AR 72201

Phone: (501) 371-2000

Arkansas Complaint Procedure

California

California Department of Consumer Affairs, Consumer Information Center

1625 North Market Blvd., Suite N-112

Sacramento, CA 95834

Phone: (833) 942-1120

Email: dca@dca.ca.gov

California Complaint Procedure

Colorado

Colorado Department of Higher Education

1600 Broadway, Suite 2200

Denver, CO 80202

Phone: (303) 862-3001

Colorado Complaint Procedure

Connecticut

The Office of Financial and Academic Affairs for Higher Education

450 Columbus Boulevard, Suite 707

Hartford, CT 06103-1841

Phone: (860) 947-1800

Connecticut Complaint Procedure

Delaware

Delaware Department of Education The Townsend Building

401 Federal Street, Suite 2

Dover, DE 19901-3639

Phone: (302) 735-4000

Email: dheo@doe.k12.de.us 

Delaware Complaint Procedure

District of Columbia

Higher Education Licensure Commission

1050 First Street, NE

Washington, DC 20002

Phone: (202) 727-6436

District of Columbia Complaint Procedure

Federated States of Micronesia

FSM State Higher Education Agency College of Micronesia-FSM

P.O. Box 159

Kolonia Pohnpei, FM 96941

Phone: (691)320-2480

Federated States of Micronesia Complaint Procedures: Call (691) 320-2480.

Florida

Commission for Independent Education, Department of Education

325 W. Gaines St, Suite 1414

Tallahassee, FL 32399-0400

Phone: 1-888-224-6684

Florida Complaint Procedure

Georgia

Nonpublic Postsecondary Education Commission

2082 East Exchange Place, Suite 220

Tucker, Georgia 30084-5305

Phone: (770) 414-3300

Georgia Complaint Procedure

Guam

Guam Higher Education Agency University of Guam

UOG Station

Mangilao, Guam 96923

Phone: (671) 735-2994

Website: http://www.uog.edu/

Guam Complaint Procedure: Contact (671) 735-2994.

Hawaii

Hawaii Post-Secondary Education Authorization Program

P.O. Box 541

Honolulu, HI 96809

Phone: 808-586-7327

Email: hpeap@dcca.hawaii.gov 

Hawaii Complaint Procedure

Idaho

Idaho State Board of Education

650 West State Street, 3rd Floor

Boise, ID 83702

Phone: (208) 334-2270

Email: board@osbe.idaho.gov 

Idaho Complaint Procedure

Illinois

Illinois Board of Higher Education

1 North Old State Capitol Plaza, Suite 333

Springfield, Illinois 62701-1377

Phone: (217) 782-2551

Email: info@ibhe.org

Illinois Complaint Procedure

Indiana

Indiana Commission for Higher Education, Board for Proprietary Education

101 West Ohio Street, Suite 300

Indianapolis, IN 46204-4206

Phone: (317) 232-1033

Indiana Complaint Procedure

Iowa

Iowa College Student Aid Commission

475 SW Fifth St., Suite D

Des Moines, IA 50309

Phone: (515) 725-3400

Iowa Complaint Procedure

Kansas

Kansas Board of Regents

1000 SW Jackson Street, Suite 520

Topeka, KS 66612-1368

Phone: (785) 430-4240

Kansas Complaint Procedures

Kentucky

Kentucky Council on Postsecondary Education

1024 Capital Center Drive

Frankfort, KY 40601

Phone: (502) 573-1555

Kentucky Complaint Procedure

Louisiana

Louisiana Board of Regents

1201 N. Third St., Suite 6-200

Baton Rouge, LA 70802

Phone: (225) 342-4253

Louisiana Complaint Procedure

Maine

Maine Department of Education

23 State House Station

Augusta, ME 04333-0023

Phone: (207) 624-6600

Maine Complaint Procedure

Maryland

Maryland Higher Education Commission Department of Academic Affairs

6 North Liberty Street, 10th Floor

Baltimore, MD 21201

Phone: (800) 974-0203

Email: sara.mhec@maryland.gov 

Maryland Complaint Procedures

Massachusetts

Massachusetts Department of Higher Education

1 Ashburton Place, Room 1401

Boston, MA 02108

Phone: (617) 994-6950

Massachusetts Complaint Procedures

Michigan

Michigan Department of Licensing and Regulatory Affairs Ottawa Building

611 W. Ottawa

P.O. Box 30004

Lansing, MI 48909

Phone: (517) 335-9700

Michigan Complaint Procedures

Minnesota

Minnesota Office of Higher Education

1450 Energy Park Drive, Suite 350

St. Paul, MN 55108-5227

Phone: (651) 642-0567

Minnesota Complaint Procedure

Mississippi

Mississippi Commission on College Accreditation

3825 Ridgewood Road

Jackson, MS 39211

Phone: (601) 432-6198

Mississippi Complaint Procedure

Missouri

Missouri Department of Higher Education

205 Jefferson Street

P.O. Box 1469

Jefferson City, MO 65102-1469

Phone: (573) 751-2361

Email: info@dhe.mo.gov 

Missouri Complaint Procedure

Montana

Montana University System, Montana Board of Regents

560 N. Park Ave.

PO Box 203201

Helena, MT 59620-3201

Phone: (406) 449-9124

Montana Complaint Procedure

Nebraska

Nebraska Coordinating Commission for Postsecondary Education

P.O. Box 95005

Lincoln, NE 68509-5005

Phone: (402) 471-2847

Nebraska Complaint Procedures

Nevada

Nevada Commission on Postsecondary Education

8778 South Maryland Parkway Suite 115

Las Vegas, Nevada 89123

Phone: (702) 486-7330

Nevada Complaint Procedures

New Hampshire

Department of Education Division of Higher Education Higher Education Commission

101 Pleasant Street

Concord, NH 03301-3494

Phone: (603) 271-3494

New Hampshire Complaint Procedures

New Jersey

Office of the Secretary of Higher Education

1 John Fitch Plaza, 10th Floor, PO Box 542

Trenton, NJ 08625-0542

Phone: (609) 292-4310

New Jersey Complaint Procedure

New Mexico

New Mexico Higher Education Department

2044 Galisteo Street, Suite 4

Santa Fe, NM 87505-2100

Phone: (505) 476-8400

New Mexico Complaint Procedure

New York

New York State Education Office

89 Washington Avenue

Albany, NY 12234

Phone: (518) 474-3852

New York Complaint Procedures

North Carolina

University of North Carolina System Office

910 Raleigh Road

Chapel Hill, NC 27515-2688

Phone: (919) 962-1000

North Carolina Complaint Procedure

North Dakota

North Dakota University System 10th Floor, State Capitol

600 East Boulevard Ave, Dept. 215

Bismarck, ND 58505-0230

North Dakota Complaint Procedure

Northern Marianas Islands

Northern Marianas Department of Education CNMI Public School System

Saipan, MP 96950-1250

Phone: (670) 237-3027

Northern Marianas Islands Complaint Procedure: Call (670) 237-3027.

Ohio

Ohio Department of Higher Education

25 South Front Street

Columbus, OH, 43215

Phone: (614) 466-6000

Ohio Complaint Procedure

Oklahoma

Oklahoma State Regents for Higher Education

655 Research Parkway, Suite 200

Oklahoma City, OK 73104

Phone: (405) 225-9100

Oklahoma Complaint Procedure

Oregon

Higher Education Coordinating Commission

255 Capitol Street NE, Third Floor

Salem, OR 97310

Oregon Complaint Procedure

Pennsylvania

Department of Education

333 Market Street

Harrisburg, PA 17126

Phone: (717) 783-6788

Pennsylvania Complaint Procedure

Puerto Rico

Consejo de Educacion de Puerto Rico

Calle San José Esq. San Francisco Viejo San Juan

San Juan Puerto Rico 00902-3271

Phone: (787) 722-2121

Puerto Rico Complaint Procedure

Republic of Palau

Palau State Higher Education Agency Palau Community College

P.O. Box 9

Koror, Republic of Palau 96940

Phone: (680) 488-2470

Website: http://pcc.palau.edu/

Republic of Palau Complaint Procedure: Call (680) 488-2470.

Republic of the Marshall Islands

Republic of the Marshall Islands State Higher Education Agency Scholarship Grant and Loan Board

P.O. Box 1436

Majuro, MH 96960

Phone: (692) 625-5770

Republic of the Marshall Islands Complaint Procedure: Call (692) 625-5770.

Rhode Island

Rhode Island Board of Governors for Higher Education

80 Washington Dr.

Providence, RI 02903

Phone: (401) 456-6000

Rhode Island Complaint Procedure

South Carolina

South Carolina Commission on Higher Education

1122 Lady St.

Columbia, SC 29201

South Carolina Complaint Procedure

South Dakota

South Dakota Board of Regents

306 E Capitol Ave., Suite 200

Pierre, SD 57501

Phone: (605) 773-3455

Email: info@sdbor.edu

South Dakota Complaint Procedure

Tennessee

Tennessee Higher Education Commission & Student Assistance Corporation

404 James Robertson Parkway, Suite 1900

Nashville, TN 37243

Phone: (615) 741-3605

Tennessee Complaint Procedure

Texas

Texas Higher Education Coordinating Board

1200 E. Anderson Lane

Austin, TX 78752

Phone: (512) 427-6101

Texas Complaint Procedures

Utah

Utah Division of Consumer Protection

60 South 400 West

Salt Lake City, Utah 84101

Phone: 1-800-418-8757

Utah Complaint Procedure

Vermont

Vermont State Board of Education

219 North Main Street, Suite 402

Barre, VT 05641

Phone: (802) 479-1030

Vermont Complaint Procedure

Virgin Islands, U.S.

Virgin Islands Department of Education

1834 Kongens Gade

St. Thomas, VI 00802

Phone: (340) 774-2810

Website: http://www.vide.vi/

Virgin Islands Complaint Procedures: Call (340) 774-2810.

Virginia

State Council of Higher Education for Virginia

101 N. 14th Street, 10th Floor, James Monroe Building

Richmond, VA 23219

Phone: (804) 225-2600

Virginia Complaint Procedure

Washington

Washington Student Achievement Council

917 Lakeridge Way SW

Olympia, WA 98502

Phone: (360) 753-7800

Email: info@wsac.wa.gov 

Washington Complaint Procedure

West Virginia

West Virginia Higher Education Policy Commission

1018 Kanawha Blvd East, Suite 700

Charleston, WV 25301

Phone: (304) 558-0261

West Virginia Complaint Procedure

Wisconsin

Wisconsin Educational Approval Program

4822 Madison Yards Way

Madison, WI 53705

Phone: (608) 266-1996

Wisconsin Complaint Procedure

Wyoming

Wyoming Department of Education

122 W. 25th St. Suite E200

Cheyenne, WY 82002

Phone: (307) 777-7675

Wyoming Complaint Procedure

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