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From the CIO

VCU Technology Services

May 2021 CIO Update

Graduating Student Survey For over a decade, VCU Technology Services (VCU TS) has surveyed new students each fall to understand what technologies our students rely on to begin their academic careers. We ask about what equipment they use, what they carry with them every day, and what services they use or want to see us […]

April 2021 CIO Update

As we approach the end of what has been a challenging Spring semester for all of us, I would like to highlight two large projects coming to a close as well as offer a reminder: Transition to Canvas: Final push Academic Technologies (AT) is heading into the final month of the two-year project to transition […]

March 2021 CIO Update

Here we are a year into the pandemic. While we definitely have reason to be optimistic and it is clear better times are coming for VCU, the pandemic continues to challenge us. Technology Services has continued to rise to the various challenges we face every day. I was delighted to see our own Barry Lanneau, […]

February 2021 CIO Update

Happy almost Spring! For this month’s entry, I’m highlighting an upgrade to one of our services: This January, the Desktop Services fixIT operation moved from its previous location in the old RamTech location on Grace Street to the new RamTech store located in the VCU Bookstore.  The fixIT team will continue providing repairs for in-warranty […]

January 2021 CIO Update

Happy New Year! With the Spring semester just starting, I would like to highlight some changes to Google that will help to enhance our community’s virtual experience, and I will also feature one of our projects to enhance safety for those of us here in person. Google continues to add features to enhance remote collaboration […]

December 2020 CIO Update

As the VCU Winter Break approaches, I want to say THANK YOU to all of the IT staff across VCU who have played such a critical role in keeping VCU running, making VCU safe, and supporting tens of thousands of people learning, working, and receiving care. This year has certainly demonstrated how critical technology is […]

November, 2020 CIO Update

I hope everyone had a safe and relaxing Thanksgiving holiday! This month I would like to highlight the Campus Card Services area of Technology Services, which has been particularly challenged this year. Campus Card Services Navigates the Pandemic When the COVID-19 pandemic forced the campus to move to remote learning and work, the Campus Card […]

October, 2020 CIO Update

Since this month is Cybersecurity Awareness month, I’d like to remind everyone of some easy ways to stay secure. I am also happy to highlight our expansion of Zoom services as VCU continues to operate in a much more virtual way. Cybersecurity Awareness Month Since the beginning of the COVID-19 pandemic, many of us have […]

September, 2020 CIO Update

As we continue the Fall semester in our state of “new normal,” I thought I would share how the IT Support Center has adapted to operating in our current environment as well as highlight a now 10 year-old service. The IT Support Center In A Pandemic In a normal environment, the IT Support Center (ITSC) […]

July 2020 CIO Update

As we approach the beginning of what will be a very different academic year, I thought I would highlight some major changes that we’ve been involved with over the summer in Technology Services. Construction on Campus  Below touches on progress made in a few of the many network expansion projects we are working on, but […]

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