Ethical behavior


Communicating face-to-face

Written communication

Professional etiquette

Customer service

Phone communication


Ethical behavior

Taking initiative

Professional culture

Career reflections

Is this OK?

It’s helpful to think through some of the daily decisions we make about what is OK and not OK on the job. This module covers a straightforward decision model that should help you think through questions about what is OK.

Step 1 – Learn

Read the overview of the most common ethical frameworks for decision making.

Step 2 – Decide the case study

Work through a case study or two in order to clarify the principles of ethical decision making.

Begin Module 7: Ethical Behavior


Courtesy of Willamette University

Virginia Commonwealth University
Division of Student Success
907 Floyd Avenue, Room 143
Box 842007
Richmond, Virginia 23284-2007

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