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Customized Employment: Case Study Examples from the VCU-DRRP Research - Customizing jobs happens every day in businesses across the country. When the skills and interests of job seekers with disabilities are matched with work tasks that meet a business need, it is a win-win for all involved.

Randy's Case Study

Disability and Rehabilitation Research Project on Customized Employment - Randy received a high school diploma in 2018 and shortly afterward began receiving customized employment services. During his final year in high school, he tutored several young children at an agency that offers tutoring services in reading, math, and science to students in kindergarten through 12th grade. Randy provided tutoring sessions for approximately six hours a week and helped with various tasks in the agency’s thrift store. The thrift store job duties included handling the cash register, organizing products, and cleaning around the store. In addition to tutoring, Randy also had experience at a community organization helping youth with Autism in recreational activities. He had volunteered for several summers as a summer camp counselor.

DRRP Fact Sheet [View Image]

Fact Sheet

Customized Employment Topics: Interviewing - Conducting interviews is usually a part of providing employment services to individuals with disabilities. Typically, there is an intake interview during which people seeking services are asked about their goals for employment and other relevant information. However, interviewing should not be used to “evaluate” the job seeker with disabilities, which is a very important distinction when using interviewing as part of customized employment services. Interviewing in the context of customized employment is a way to learn about a person’s life story and experiences. What meaning do these experiences have for the person and how may they impact employment?