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Scheduled Maintenance
Telecommunications Network Upgrade, January 27, 2021 - Planned Outage

VCU Network Firewall Migration Project - January 27, 10:00 PM

The VCU Network team will finalize migration to a new firewall during a 30 min to a 1-hour maintenance window. The migration service will affect the entire VCU and VCUH communities. To minimize the resulting telephone outage we will activate the failover servers that provide backup service. Users should anticipate two (2) five-minute outages at the beginning and the end of the maintenance window. Please make sure your teams have alternate means of communication.

Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions.

Active Incidents

January 6 2021

RamTech fixIT Service Closed

The fixIT service desk, located in the new VCU Bookstore RamTech location, is closed for cleaning. fixIT is scheduled for reopening on Tuesday, January, 19. If you have any questions, please contact the IT Support Center at 828-2227 or itsc@vcu.edu.

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