Interviews are a required step in the selection process and must be conducted before an offer of employment is made to a finalist for the position. Two or more applicants should be interviewed for a position. In rare circumstances, a search committee or interview panel may interview only one applicant, but this must be approved by VCU HR
Suggest encouraging the use of phone interviews as an efficient and cost effective way to obtain additional information on more candidates.
The purpose of an interview is to elicit information from an applicant to determine his or her ability to perform the job. Successful interviewers learn how to ask the right kind of questions, how to keep the applicant talking about relevant information, and how to listen. A successful interview should gather information about a candidate, present a realistic description of the position, ensure a fair selection process, establish adequate records in the event that the hiring decision must be justified, and determine whether the candidate would succeed in the position.
In preparing for interviews, search committee or interview panelists should:
What is the new diversity and inclusion competency assessment item?
Diversity and inclusion is a VCU core competency. Staff candidate assessment now includes a process for evaluating a candidate's understanding of the importance of diversity and inclusion at work. All interviews will include the following question for assessing a candidate’s understanding and application of diversity and inclusion. “Describe your understanding of diversity. How do you promote equity and inclusion in the workforce?”
When does this go into effect?
Effective Monday, Nov. 16, 2020, the diversity and inclusion competency assessment item is a required component of all interviews for full or part-time staff and hourly staff positions.
What will be done to prepare candidates to respond to the diversity and inclusion competency assessment item?
As part of the application process, the VCU Jobs home page will include the following verbiage: "VCU strives to ensure a climate of mutual respect and trust where individuals of differing cultural backgrounds, identities, abilities and life experiences are embraced, engaged and empowered to drive excellence and achieve success. Every member of the university community has a stake in and responsibility for VCU’s continual achievement of inclusive excellence. Every member of the university community should know VCU is a place where they can come and achieve their goals, and that VCU is invested in their success, health and well-being. During the interview process, please be prepared to discuss your understanding of diversity and how you promote equity and inclusion in the workforce."
How will interview panels and search committees be equipped to assess candidate diversity and inclusion responses?
VCU HR has provided training to HR professionals to equip them to partner and consult with hiring managers, interview panels and search committees on effectively adding this dimension to our candidate assessment process. The questions are designed so that candidates for jobs from entry to executive level can share their perspectives and experiences. This item is a way to ascertain if applicants meet job qualification(s) pertaining to diversity, equity and inclusion in the posting. A strong answer can serve as a factor to recommend a candidate for hire.
Sample responses could include, but are not limited to:
The employment interview is a vital component in the hiring process. Interviews also perform an important public relations function – you’re representing VCU! In order to hire the most qualified applicant, the interviewer must understand how to conduct effective interviews. It is important to develop well-worded questions, use follow-up questions to clarify and get more detail, take good notes, and control the pace of the interview.
Preliminary phone interviews are a recommended first step in the interview process. They are an efficient and cost effective way to obtain additional information on candidates and help narrow down a pool (of many candidates who may look good on paper) to a few top candidates. Also, phone interviews will save out-of-town candidates from unnecessary travel to and from interviews. Prepare a list of job-related questions for the phone interviews and use these questions for all applicants. Interview questions should never include anything that is related to hobbies, personal relationships, health, religion, etc. If the job requires heavy lifting, use of special equipment or clothing, safety devices, chemicals or weekend work, fully describe these requirements during the phone interview process.
Phone interview tips:
Good interviewing begins with a pre-planned agenda. It helps the interviewer to know in advance what to ask the applicant; keep the interview process on track and generally provides information needed to make the hiring decision. Because all applicants are treated consistently, it also is important documentation to support non-discrimination in hiring and selection.
Federal and state legislation precludes you from asking certain questions during an interview, and these regulations apply to virtually every aspect of the employment process.
Questions relating either directly or indirectly to age, race, color, national origin, gender, religion, sexual orientation, veteran’s status, political affiliation or disability must be avoided. If information is needed about an applicant that potentially infringes on any of the above categories, the question must relate to a bona fide occupational qualification or to a federal or state requirement. If you are not sure if a question violates federal or state law, either don’t ask it or check with your HR Consultant or HR Professional. The following are acceptable interview questions:
A successful interview is essential for uncovering the sort of details that lead to good hiring decisions. They also often provide candidates with their first face-to-face experience with a potential employer. Here are some important tips for ensuring that the interview process is successful.
Pre-interview: As an interviewer, part of your job is to draw out the best in every applicant so you can hire the strongest person for the position. When designing your interview guide:
The interview packet (what to include)
Opening the interview
During the interview: Listen, observe and take notes.