The tools below are designed to provide students with the resources and support they need to keep learning. Select a header below to see the resources available, or reach out to contact us via our online forms.
A computer is considered essential for study at VCU and personal ownership of a computer is required for enrolled students. Faculty and students who need a loaner Chromebook for short periods of time should reach out to the IT Support Center directly by calling 804-828-2227 or via email at email@example.com.
Tech for Troops, a local veteran support organization, provides FREE laptops to veterans who are going back to school.
VCU Technology Services can assist you with troubleshooting your home network, accessing mobile hotspots, and using your own mobile device as a hotspot.
The IT Support Center call center (for both campuses) can be reached at (804) 828-2227 during regular business hours and provides full-service phone support. Due to the volume of calls, callers are asked to be patient. The most effective and streamlined way of contacting the IT Support Center is to submit a Help Request ticket or to review the QuickStart - Student Guide.
VCU is committed to helping students minimize the cost of their education. In the spring 2020 semester, VCU approved a new Textbook Adoptions and Sales policy to ensure that students have access to affordable course materials. Watch this tutorial video to learn how to find courses with the Open Educational Resources, No-Cost or Low-Cost course material attribute using the Advanced Search feature of Banner 9 Registration and find out how to access affordable course materials.
VCU Libraries provide access to millions of library resources, and librarians are available via chat, text, email, and online appointments. Librarians can help you and instructors search for digital access to textbooks and course materials. For help, contact VCU Libraries
All academic support resources continue to be available to students on both the Monroe Park and MCV campuses, via a combination of in-person and remote delivery.
Academic advisors continue to be your best “one stop” resource for many of your questions. They are very resourceful and can help connect you to important resources, help you navigate conversations with your professors, and also be a source of calm in these new waters of remote learning.
You have to be well to do well. By taking care of your health you'll be able to focus on your studies without distractions. Student Affairs offers a wide variety of supports for your emotional and mental wellness, housing and social wellness, recreation and physical wellness and career and financial wellness. A few important services to remember:
Financial counselors are available to work with students on an individualized basis through the newly launched Student Financial Management Center. You can make an appointment with your financial counselors via Navigate, or you may reach out via email addresses list below and a counselor will be in contact with you.
Student accounting representatives are also available to answer questions about student billing and payments. Please call (804) 828-2228 or email firstname.lastname@example.org during regular business hours.
For information regarding CARES Act funding or the COVID Relief Bill, visit the COVID-19 emergency relief funding website.
Students who need to isolate due to illness or quarantine because of a potential exposure to COVID-19 are encouraged to contact their faculty as soon as possible to discuss alternative ways of completing coursework while they are unable to participate fully in class. Possible arrangements might include attending class virtually or alternative due dates, amongst others. Students who need help making these arrangements should contact the Dean of Students by completing this online form.
For students with approved accommodations, there may be some differences to how these are implemented depending upon the teaching modality of your course. This will be a collaborative process between you, your professors, and the Office of Student Accessibility and Educational Opportunity (Monroe Park Campus) and the Division for Academic Success (Health Sciences programs). Please contact SAEO at email@example.com or DAS at firstname.lastname@example.org.
Virginia Commonwealth University remains committed to promoting a culture of inclusion for all its employees, patients and students. Discrimination or discriminatory harassment is unlawful. It is also harmful to the well-being of our university community. Our university values, specifically those related to diversity and inclusion, have withstood many difficult situations and trying times, and they will not falter now. Please be assured that VCU will make every effort to prevent the occurrence of unlawful discrimination and, if necessary, take prompt and appropriate action to remedy and prevent its reoccurrence. Every member of our community is asked to:
Students should report symptoms associated with COVID-19 to VCU Student Health Services. Call 1-804-MYCOVID or 1-804-692-6843.
Faculty and staff should report symptoms associated with COVID-19 to VCU Employee Health Services. Call 1-804-MYCOVID or 1-804-692-6843.
If you are a current student who still has unanswered questions, or need additional support, please use this self-referral form below. (Please make sure you're logged into your VCU Google account):
If you are a faculty member, staff, or a student who knows of a student needing assistance, we encourage you to submit the form below. (Please note: You will need to be logged into your VCU Google account.)