We provide a wide range of voice services for faculty/staff and students spanning both the Monroe Park and MCV Campuses.
For information on our services, including guides and general information, select any of the links on the left-hand navigation panel.
VCU Telecommunications telephone service has a 99.9% availability. However, in the event of a significant service outage, departments should prepare a continuity plan to ensure some level of communication is possible. Such a strategy could include the use of cell phones and or FAX lines.
24/7 Trouble Reporting - 828-2227 (press option 2). Reach us during business hours at the same number.
IMPORTANT VERIZON LOCAL DIALING CHANGES - OCTOBER 24, 2021
1. An interim change in early October will require local long distance calls within the 804 area code to be dialed with 1 + the 7 digit telephone number. If a call within the 804 area code is a long distance call and dialed without the 1, the caller will hear a Verizon recording instructing them to dial 1 + the 7 digit number to complete the call.
2. Beginning October 24, 2021, all local calls will need to be completed using the full 10 digit telephone number (area code + telephone or 1+ area code + telephone number for local long distance). The changes to local calling patterns only affect customers in the 804 and 276 area codes. Area code 434, in which CMH resides is not affected. Most other area codes in Virginia have already migrated to 10-digit local calling.