The Chat tool can be used for real-time conversation with course users. Any user in the course can participate in a chat conversation and view all chat content. Currently there is no load limit for a course chat, but larger numbers of course users may affect performance.
Instructors can use the chat tool to allow students to contact them when online, create virtual office hours, conduct group discussions or study sessions.
A user must be actively viewing the chat tool to appear in the chat list. You may consider posting chat hours in the course calendar to let students know when you are available. You can also open Chat in a new browser window while viewing other areas in Canvas.
By default, the Chat tool may be disabled in your course.
1. To enable chat, go to the Course Settings.
2. Click the Navigation tab.
3. Drag and drop the link above the hidden section or select the 3 dots menu and select Enable.
Enable Navigation Link [View Image]
4. Click the Save button.
In Course Navigation, click the Chat link.
Chat Index Button [View Image]
When you open the Chat page, you immediately join the chat. Chat discussion appears in the content window .
To receive audio alerts for new chat messages, click the New message alerts button .
Note: You will receive audio alerts if Chat is open in Canvas but is not the active browser window. You will not receive alerts if you leave Chat to view another area in Canvas. Alert capabilities may vary between browsers.
Message history for each course is included in the chat. Chat history can be accessed indefinitely by loading more results and scrolling through previous course chats.
View Chat [View Image]
Chat displays the number of users who are in the chat . To view a list of these users , hover your cursor over the number.
View Online Chat Users [View Image]
When a user sends multiple chat messages without another user sending a message, all messages will appear under the first message's time stamp. To view additional time stamps, hover your cursor over the message.
View Chat Time Stamp [View Image]
To send a chat message, enter your message in the chat window . To add an emoji to your message, click the Emoji icon . Then click the Send button .
Send Chat Message [View Image]
You can delete messages in the chat from any user.
To delete a chat message, hover your cursor over the message  and click the Delete icon .
Note: Deleting messages is permanent. You cannot restore a deleted message.
Delete Chat Message [View Image]