If for any reason you missed this deadline and still need to retrieve organization content, please submit a request to firstname.lastname@example.org. In your ticket, please include the name/title of the organization you need retrieved and the eID of one user who will be enrolled as the Leader. All other members will have to be manually enrolled by the Leader of the organization as additional Leaders or Participants.
To clarify, a Leader, as they were called in Blackboard, is the same as a Teacher in Canvas and a Participant is the same as a Student.
Note: You must be listed as a Leader of the organization you are requesting. If your role is a participant, the organization will not be provided to you.
Once your request is received, your file will be sent to you via VCU’s Filelocker within 48 hours.
If we find that your requested export exceeds the Canvas 2GB storage limit, your content will automatically be imported into a temporary shell for you. Users will have 2 weeks from the time of import to retrieve your content. The title of the organization will include the date for when this shell will be deleted, indicating how much time you have to retrieve and/or transfer the content you need.
You will be responsible for cleaning up the temporary shell in order to be able to transfer it to your sandbox or the organization you will be permanently using.
Note: Students cannot create organizations, and must have a VCU faculty or staff member sponsor the organization. The current leader of an organization must submit a request to have the organization restored from Blackboard. The Leader (or sponsor) must fill out the Organization Request Form and then manually add the student to the organization as a Teacher (Leader.)
Only organization content will be imported into the new Canvas Organization; it will not contain any enrollments, user information, or submissions (in case participants were required to complete assignments, quizzes, discussions, etc.)