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Overpayments from financial aid and scholarships will be refunded automatically through the financial aid refund process if the overpayment occurs during the current semester. Students do not need to request the refund. During the fall and spring semesters, students should begin receiving refunds starting around the first day of classes. Some financial aid funds and other award types may require further review and additional approval before the refund is processed.

To request a refund not generated from the overpayment of financial aid or a scholarship, students must submit a Refund Request Form. These refunds are not automatically issued.

Students are encouraged to enroll for direct deposit in order to receive their refunds more quickly. To enroll in direct deposit, students should submit the Direct Deposit Bank Authorization Form to the VCU Disbursement Operations Office. Typically, students enrolled for direct deposit receive their refunds in 5-7 business days after the financial aid or scholarship funds have been disbursed (paid towards their bill).

Students who do not participate in direct deposit should allow additional time to receive their refunds, as refund checks are mailed to the student’s permanent address in eServices.

How are refunds for Parent PLUS loans issued?
When the Parent PLUS loan exceeds the student's charges and the parent borrower has requested that the overage be sent to them, a refund check will be issued to the parent. The check will be mailed to the address that was provided to the Office of Financial Aid on the Parent PLUS loan application.

What is the credit card refund policy?
In accordance with credit card regulations, overpayments made by credit card will be returned to the credit card account. All other overpayments will be refunded to the student.

(Student Accounting > Refunds)

Last updated: 2021-03-31 02:48 PM 2058-1492937
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