Pathology Client Services

Call Client Services 804-828-PATH (828-7284); 1-800-363-9234

Client Services is the center of communications for all of the Pathology laboratories. Clients are greeted by an experienced staff of customer service representatives who are also experienced medical technologists with a comprehensive understanding of the VCUHS laboratory system.

We assist you with:

• verbal reporting of test results
• questions regarding specimen requirements or special handling
• questions regarding turnaround time and report status
• ordering additional tests on previously submitted samples
• generating duplicate reports or sending reports to other physicians
• cumulative test reporting on patients upon request
• technical and logistical information
  
  

Locations

Client Services is located in the Clinical Support Center, Room 522, 403 N 13th Street.
The mailing address is:
Client Services
Clinical Support Center
PO Box 980258
Richmond, VA 23298-0258
(804) 828-7284; Fax: (804) 628-8724

The Anatomic Pathology Receiving area is located at the MCV campus in the Gateway Building, 1200 E. Marshall Street, 6th floor, (804) 828-9739.

The Apheresis Treatment Area is located at the MCV campus in Main Hospital, 1250 E. Marshall Street, 4th Floor, Room 4-800.

The Clinical Pathology Receiving area is located on the MCV campus in the Clinical Support Center (CSC), 403 N. 13th Street, 6th floor Room 643.

The Forensic Toxicology Receiving area is located on the MCV campus in the Clinical Support Center (CSC), 403 N. 13th Street, 6th floor Room 626.