You can request a batch of ten passcodes to be sent via text message to your cell phone before you depart for your travel.

• From the Duo verification screen, press Send SMS passcodes. You will receive ten single-use codes via text message, which will allow you to authenticate up to ten times during your travel.

You will need to request the passcodes before you leave, or while in an area with cell service, as you will need a cell connection to receive the text message on your phone. You may request additional batches of passcodes while in areas with cell service (your carrier’s roaming or international texting rates will apply). Requesting a new batch of passcodes will invalidate any unused codes from the previous batch.

In situations where ten codes are not enough, contact the IT Support Center to generate a bypass code and set its validity period for the duration of travel.

To use the passcode, you will be prompted to verify your identity. At this stage, simply choose the “Enter a Passcode” option.

Identity verification screen for settings [View Image]